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Reviews, get directions and information for The Pet Boutique of Vail

The Pet Boutique of Vail

About

Induldged pets from all over the world bring their people to the Pet Boutique of Vail. Collars, bowls, clothes and more, you'll find it all here!

Description

Your premiere pet supply destination in Vail, Colorado. Collars, bowls, clothes and more, you'll find it all here!



"You will only find the best in customer service and pet care at The Pet Boutique of Vail. All of our pet experts are here to help you and your pets in every way we can.Types of Pets The Pet Boutique of Vail Carries Food and Supplies for:Dog - CatPet Services We Offer:Pet Store - Harness & Collar Fitting - Unique Boutique Accessories - Treats, Toys & ChewsService Areas:Vail - CO"
Address: 182 Gore Creek Drive, Vail 81657
Phone: (970) 476-0255
Email: moc.liamg@liavfoeuqituobtepeht
State: CO
City: Vail
Street Number: 182 Gore Creek Drive
Zip Code: 81657
categories: pet supplies, pet store, pet service


Opening Hours

Monday: 10:00 - 20:00
Tuesday: 10:00 - 20:00
Wednesday: 10:00 - 20:00
Thursday: 10:00 - 20:00
Friday: 10:00 - 20:00
Saturday: 10:00 - 20:00
Sunday: 10:00 - 18:00

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Reviews
We love the Pet Boutique! Visiting this store is one of our dog Marina’s favorites things to do in Vail. The selection of dog and cat toys is terrific. Marina really loves knitted dog toys. Be sure to check those out—especially if you have a small or medium sized dog. Our favorite part, though, is visiting with Deena, the shop owner. She is super friendly and helpful. Highly recommend this store!
The owner was very kind to me and my sisters. It is clear she is passionate about dogs and providing essential information to pet owners. She was very lovely to talk to about my Doberman and potential business endeavors one day. We went yesterday and are very excited to go back today!
HORRIBLE experience. The owner or associate working was EXTREMELY rude. Myself and son were looking for clothes for our pet and the ones in the store were really cute. However, the owner walked up behind us while we were looking and very loudly and rudely asked if we needed help, obviously wanting us to say no and leave. Then I started to ask if she had another size in a dog dress and before I could even finish my sentence, she cut me off and rudely said "Everything is already OUT." Then she turned around and ignored us. Her body language and face said it all. Like we were something stuck to the bottom of her shoe. If you were the owner, why are you running a customer service business? Multiple reviews are comments on how rude you are. I did not spend money at the store because of this. And please, do not reply back and say we were doing something like messing up the clothes. They were already in disarray and we were only looking for a different size. That behavior was completely uncalled for.
On Wednesday Dec 21, 2022, My wife and daughters enter this store to buy an item for the family pet. After purchasing the item, I am appalled to hear what my wife and daughters shared with me on their experience in the shop. My wife and daughters are black americans. My youngest wears long braids. The lady working in the shop proceeded to ask a number questions regarding my daughter's braids. "Do you take the braids out at night?...Do you wash the braids?" Do you wash your braids?!!!!! What kind of questioning is this for customers who are patronizing your shop? My family was visibly upset with their experience and no other customers received the same degrading questioning. As adults, my wife and I are use to this type of treatment. We have a lifetime of experience. But it's disgusting an adult would humiliate an adolescent with zero empathy. Never again for this family.
Great experience— owner was very friendly and helped me pick out a great harness and leash from a local company. Great selection of products and supplies. Such a great experience, I will definitely be back and recommend to anyone needing dog supplies.
My husband bought a fancy collar while vacationing here that was too large for our dog. We contacted the shop and they said to mail it back and they’d exchange for us. 2 months after confirmed receipt of the collar, the shop has not sent a new one nor answered any of our phone calls or emails. Sadly we paid cash so unless someone does the right thing here we are SOL for both the cost of the collar AND shipping it back to them! Very shady.
I love going in here for my dog Francis Bacon. He loves the toys, his jacket, and most of all, the locally made Buffalo tendons.
Awesome little dog boutique! Long time local and owner Deena has everything you might want or need for your best friend Deena is so helpful and pleasant! I will be back soon!
Great location, reasonable prices for Vail haha and an owner who cares deeply for pets. When I’m in Vail, I never miss a chance to see what’s new, this store has it! Bravo!
Extremely rude owner, as you can tell from many of these reviews. You can tell she’s new to this business because she thinks the solution is to argue back with any customer who has an issue with her attitude. Terrible lady, cute store but won’t shop there because I do not want to support her.
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