Reviews
I have been bringing my pup here for a couple years now! And absolutely no complaints! I love the staff and all the vets are nice friendly.
I’m saddened to post this bad review, but this facility is only good if your pets are healthy. If there are issues, then it’s a completely different experience. Our cat’s care was grossly mismanaged by the vet team, and we have lost all trust with them. They get two stars only because of their caring and friendly front desk staff and vet techs. I’ll miss them, but nothing else.
It definitely is pricey yes but...for me, I get the best care ever from every doctor and all the staff. and I want for my animals to be cared for well and one way or another i figure out a way though yes - it does get costly no doubt...:
Please read entire review as there IS a positive side as well! CON: I actually agree with the review below re: Dr. Cox. I was referred to the Pet Doctors by a good friend and when I ended up with Dr. Cox I re-evaluated my vet relationship.. Every time I went, she only would help based on what I was able to afford for my dog instead of helping with some sort of a payment plan and actually helping my dog. She also wanted to go through a full regimen of changes at once for my pup instead of going step by step so my dog and wallet! would be at ease. POSITIVE: With that said, one fine day I ended up seeing Dr. Caldwell b/c he was the only vet available on a day I needed to see someone. He is AMAZING. He really takes the time to speak with you and discuss all the possible options, outcomes and is so considerate. In full transparency, the only reason why I continue to go to this clinic is for Dr. Caldwell. He's genuinely concerned about both of my dogs and while seeing one, is always asking about the other and how he's doing. To me, it's so important to know that my vet truly cares about what he's doing and prioritizes my dogs' well-being over the hefty vet bills. And Dr. Caldwell most certainly does. If he leaves, I will follow.
Brought my cat in for a check up. It was easy to set up an appointment and we arrived 10 min before our appointment at which time someone came out to pick her up. I received a call from the vet who was very nice and informative. We picked her up just as easily as we dropped her off. Will be coming back when needed. It was pricey but I do feel like it was worth it.
The Pet Doctors is a wonderful clinic. The nurses are all very friendly and empathetic, and Dr. Caldwell is great. He's always up-front about tests and treatment options, along with likely outcomes. I deeply appreciate his honesty and forwardness. Their hours are exceptionally accommodating 7 days a week!, and if your pet has an urgent medical issue they're always able to squeeze you in. The desk staff is helpful with our pet's recurring prescriptions and it's clear that everyone there truly loves animals. Thanks for the great service, guys!
I always feel like I'm taking my terrier mix to the right place when she needs something by going to The Pet Doctors. All of the doctors there are professional, compassionate and helpful. Each doc I have seen truly takes his/her time with my dog and eases both her anxiety and my own when it is time to go to the vet. Also, many years ago I had to put my cat down after seventeen years and The Pet Doctors did an amazing job guiding me through the entire process. I felt very comfortable with the fact that she was in their hands at the end of her life. I highly recommend The Pet Doctors!
We have been taking our both our dogs and cats to The Pet Doctors for many years now. We used to switch from vet to vet, never happy enough to stay with any of them. Then we found Dr. Caldwell, and we have never left. He has always been there for each of our pets. He is great with the dogs and cats...and our dogs actually like going to the vet! They march right in. He has given us straightforward information whenever we have had a medical issue....and unfortunately we have had more than our share of "issues" over the years. He is great! I also should add that the staff at the desk is always friendly and helpful!
We have been taking my dog to Pet Doctor's since 2007 and have been very happy! They have great hours, and always squeeze us in if something urgent comes up. I've worked with all the vets and honestly like each one. Very caring, very knowledgeable! My dog has had several issues with pancreatitis and they are great about phone follow up as well.
