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The Pits Hand Car Wash

  1. Austin
  2. Austin Car Wash

Reviews, get directions and information for The Pits Hand Car Wash

The Pits Hand Car Wash

About

We offer professional cleaning for your car. We have express service, basic full service, shampoo, premium wax, and more. Come and try our service.

Description

A place to keep cleaning your car continually, giving it to you, quality and fast service.



"Passion for what we do !"
Address: 2015 W. Parmer Ln., Austin 78727
Phone: (512) 810-7510
Email: moc.liamg@zzzziuqihcal
State: TX
City: Austin
Street Number: 2015 W. Parmer Ln.
Zip Code: 78727
categories: cleaning service, car wash


Opening Hours

Monday: 08:00 - 18:00
Tuesday: 08:00 - 18:00
Wednesday: 08:00 - 18:00
Thursday: 08:00 - 18:00
Friday: 08:00 - 18:00
Saturday: 08:00 - 18:00
Sunday: 09:00 - 17:00

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Reviews
DONT GO TO THIS PLACE!!!!! We went in with our car, absolutely no dent and scratch and ended up with dent and scratch. We stayed in the car while wash is happening and kept hearing several banging sound made us bit nervous We tried speaking to the manager- at first he came to check out the dent and after few minutes of back and forth, he started lying to us saying he saw the dent when we were paying him. This is absolutely a lie as we saw him moving from car to car trying to get people to pay- never once looked at our car before wash. We suspect the dent was from water hose handle as we heard the banging sound + the shape matched the dent exactly. even showed him the water hose but he was so set on insisting this wasn’t their fault. We asked for contact number for the owner but he kept on saying “next time” by the way its really difficult to communicate with folks that works at place. Limited English proficiency Save yourself from dent and getting upset- dont go to this place!
I was the first one to get the car washed on Saturday 4/7/23. I paid $47 for an exterior car wash, interior cleaning and shining. After about 20 mins the guy said it is completed. I politely showed him that the part highlighted in the picture was not washed at all and I specifically asked before paying if they would clean all the parts and he said yes. When I asked about cleaning this part, he just handed the towel to me and yelled at me saying I am clean it myself. His coworker, another lady asked him to calm down and she just tried rubbing but still it was not washed as you can see in these pictures. This was such a rude behavior from the guy and I would not suggest anyone to get their car washed here. I paid for a service that was not worth.
My car was a total mess and they cleaned it like there’s no tomorrow!! Always happy when I come here , the team work is amazing and I appreciate their dedication! Kids and a car is a disaster lol no matter how many rules you put I would not recommend getting the shine service , as it gives the interior an oily texture not comfortable to drive. Mom tip: You can make it a fun trip with the kids , we drop the car off and sometimes grab snacks or go to sonic next door. Fun memories !! Attached photos of before and after
Great experience. They have a team of cleaners who make even a mini detail fly by. I only barely had time to enjoy a handmade breakfast taco from the store next door. The wash was thorough, not rushed like most places. The entrance is tricky to find, go around the Chevron gas station building counter clockwise.
Not worth 50$ interior and exterior Tires shiny but dirty. Left many spot dirty. Won’t go back :
They are masters of big dents and scratches on cars, forget about car wash and cleaning. Alert - beware of this and look around your cars after car wash. Next time I'm not coming to this place for a car wash, Service is very bad for 67$
They do a good job when they are there but a they don’t consistently adhere to their published hours of operation so you might make a trip for nothing - as I did this morning at 8:30 and they were still closed in spite their listed hours saying 8am - and b the layout is suboptimal to say the least. Regardless of whether or not you only need your outside washed, you still have to wait for the people who are having their interior detailed to get finished. Meanwhile the wash building lays unused while they finish. You could be stuck in line a long time depending on how many people ahead of you are having their interior detailed
They definitely don’t open at 8am. It’s 8:15 right now. That’s unfortunate. I read another review the owner mentioned something about the weather as to why they’re late it’s sunny and 70 degrees. They opened at 9am. I don’t know how to explain this experience. The employees all of them all seemed like the most miserable people I’ve ever seen. Almost like they’re being forced to work. I felt terrible after leaving even tipping $20. Never mind the fact the car still wasn’t clean after a 2 min wash. I can’t in good conscious support this business.
Today I pulled up around 5:40 PM to get my car washed and detailed. This car was filthy with dog hair on the inside and they did an amazing job. All for only $45 plus a $2 fee for using a card. Their prices are amazing and they work hard as a team to earn their money. I will definitely be coming back on a regular basis and highly recommend anyone to them.
Solid hand car wash service! Hard working staff ! ---------------------------------- My star rating legend: Excellent / Exceptional Very good / Special Above-Average Below-Average Something is wrong!? ---------------------------------- Please note, my star rating compares this place in general to other similar places and is not based on a one time subjective impression.
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