I bought a 11 Oz Simply Cranberry juice and sat in my car and ate my perfect Harold's Chicken from 6th and Wabash 5 stars. The little, short, fat, insecure, masculine female security officer started her timer on her phone. 30 minutes later she came out and told me that I need to leave. She dislikes me because I didn't answer her question, a month before, about how much my car cost. I told her that's a disrespectful question and I asked her how much does she paid a year. I confirmed with the guy that works there that a customer has 30 minutes then they need to leave. You don't have to worry about me fueling any of my three vehicles at your crummy little store. You can thank your little manly chick.
Filthy atmosphere and customer service. They removed the button to operate the “free” air machine, requiring you to come inside to request assistance huge inconvenience. I know this because me and another customer were struggling with the machine when another customer approached us and shared this unfortunate information. Here I am, yet again, encountering another issue with the air machine. There always seems to be an issue here. This is an optimal location so you’d expect so much more…What a disappointment! I’d rather drive to the deepest hood than come here.
Very rude night shift lady working tonight if she doesn’t like her job she shouldn’t be working will not be coming to this location again this was very unprofessional
One of the few places in the city that has a working tire air pump and it’s FREE!
Today, I was upset with the cashiers-a young African man and a young African woman with brown long braids-over helping a homeless man. I’m sorry but I am an advocate for the homeless because everyone’s story is not the same. They didn’t like me talking about how we should love our neighbors and that this is black history month. I was getting gas and coffee about 5am today. and he was in the store getting oatmeal and asked for a dollar and I told him that I didn’t have any dollars. They asked him to leave and I told him I would pay for it on my card. I then told the cashiers that…FYI tent city is nearby this gas station it’s below zero outside and the homeless should be sent somewhere to get warm or given information on where to go-like a police station, hospital, church with hot meals, a supermarket or shelter-somewhere where they could get help. I paid for my gas and the oatmeal but for some reason when I got to the pump, the gas was not pumping. So, I came back inside and the African young lady told me my transaction was declined but when I looked at my account, the money was refunded. I put my scarf over my mouth and the African young lady told me to tie the scarf up before she rung my gas up. So I tied it up and I explained that I would talk to the owner about the way they handle the homeless and the customers. I am fully vaccinated and my mouth was covered and she was behind the glass. Letting the homeless warm up or suggesting where they could go would help the people in the community. #lovethyneighbor
The Taco food bar inside disgusting… employees rude, tables always dirty ….what a nasty place
So annoyed, the pump wouldn't stop when I tried to stop it... I had a specific amount that I wanted to put in and it just would not stop like every other pump in existence. Then when I finally got it to stop, gas spurted out on my foot... seems like a safety issue.
Had a friend go inside to purchase a pack of cigarettes and when they returned to the car we noticed it was the wrong kind. Went back inside to do the exchange and was told that we couldn’t exchange them. The only sign in the store was stating that exchanges and returns would have to be made within 24hrs. Still unable to receive a refund due to being cigarettes. They offered to send a $10 gift card which still doesn’t cover the cost of the purchase. I feel completely dismissed. I will no longer patronize this establishment nor their other locations.
So I just left the store. I was supposed to help by Dexter. His card machine wasn’t working and he refused to take me at another register. On top of that he wanted to argue with me while he was trying to take customers. I’ll probably not return to this Bp because of how rude he was. I do want to say thank you to Nancy for helping me and she wasn’t rude. I would definitely fire him. This isn’t the first time I encountered him being rude. Also adding to this review. I was told there is only one line even though u have 2 registers open. It doesn’t make sense at all when u have a line almost going out the door. On top of that I would assume u would want 2 lines if it’s almost out the door. With COVID going on and the delta variant virus going on. I think u should talk to your gm of that location to make it safer.
Looks like I had the same experience as a few other customers. Grabbed a soda swiped my card and then spend a minute arguing with the cashier to push a button. He kept blaming me instead of looking at his register. Also, it was a little hard to get a receipt. I’m surprised I got one after asking a few times. I guess the airheads he was dealing with were more important than a customer
