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The Salvation Army Family Store - Frederick, MD

  1. Frederick
  2. North East Store
  3. Frederick Store

Reviews, get directions and information for The Salvation Army Family Store - Frederick, MD

The Salvation Army Family Store - Frederick, MD

About

Donation Drop-offs and Donation Pick-ups

Description

The Family Store accepts usable donations Monday thru Saturday between 10am and 4:45pm. You may schedule a pick-up of larger, usable furniture items by calling 301-662-2311. Pick-ups are scheduled for Tuesdays, Wednesdays, and Thursdays. Pick-up times are between 10am and 3pm.

Address: 902 B North East Street, Frederick (Maryland) 21701
Phone: (301) 631-2489
Email: gro.ymranoitavlas.ssu@dmkcirederf
Parking: Lot
State: MD
City: Frederick
Street Number: 902 B North East Street
Zip Code: 21701
categories: other, clothing store, discount store


Opening Hours

Monday: 10:00 - 17:00
Tuesday: 10:00 - 17:00
Wednesday: 10:00 - 17:00
Thursday: 10:00 - 17:00
Friday: 10:00 - 17:00
Saturday: 10:00 - 17:00

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Reviews
When we walked in to this location the sign on the door which was not scratched out at the time said furniture 75% off. Inside they had a gorgeous china cabinet on the sales floor with a price tag attached for $99.00, which after the 75% discount would be around $25.00. Upon approaching the gentleman behind the counter for clarification that the discount applied to this piece of furniture I was told that it was not for sale, despite being on the sales floor with a clearly marked price tag on it. The reasoning of the "salesperson" was nonsensical "We're about to shut down and we're doing the floors." This was around 2:30pm on a Saturday afternoon and their posted hours said they close at 5:00pm, and they had no indication that they were shutting down, the store was crowded and the sign said open in addition to the previously established 5:00pm closing time. After discussing the fact that it's a poor business practice to have an item out on the sales floor with a clearly marked price tag and to refuse to sell said item, the not-salesman explained that "it's not a perfect world" and went outside and scratched out "furniture" on the posted discount sign. Shop at ReStore across the street, they have a much better selection, the employees are actually helpful, and if they post a discount, they will actually honor said discount.
The staff is astoundingly rude--if you want to make a donation, and you call to confirm they're taking donations, you should plan on a drop off within the hour. We called at the end of day Friday and were turned away Monday--with an attitude. Curiously, we were turned away by the person who confirmed that they were taking donations! Of course, we shouldn't have been donating here in the first place, given the Salvation Army's long, sordid history of discrimination, but I was conscripted by family to empty the trunk after confirmation that this location was taking donations. The reversal in attitude was galling. I brought in an armful of goods and watched an employee interact with customers. They were told to have a blessed day, called various pet names, and we were treated like scum that had been stepped in. Then we were informed our donation wasn't good enough. So make sure everything you bring in is brand new, with tags, and hermetically sealed. I was raised Christian. In many ways, this behavior isn't surprising. I've seen it my whole life. But I also know what the New Testament preaches, and if the Salvation Army--and this thrift store--are as loving as they say they are, they'll adhere to scripture in a way that honors the community and loves thy neighbor. Frederick deserves better.
Prices are cheaper than Goodwill. Staff are super friendly. I found a lot of good bargains here. It's my guilty pleasure place since I often buy things I don't really need, but they are so cheap that I can't bypass the bargain.
I donated several truck loads from an estate. The management there was very friendly and accommodating. They even helped us carry things in. We did not take them junk, and they were pricing some things as soon as we left and some of it was sold when we came back the next day. They went really out of there way to help the customers and the people donating. What a great service to the community of Frederick!
Wonderful heartfelt service and very neat and tidy store. They have large network of other people and organizations in the community that they also serve. A great place to donate to and know your things will help make a difference in the lives of others. The Lord's blessings!
Probably the best expetience and kindest people I delt with. I have been looking for furniture sets around. Found this store to be interesting. Very kind and friendily staff. when then manager heard I was military, they gave me a warm welcome and some suprise that made my day. will be back soon
I have lived in many other cities and NEVER had a Salvation Army tell me they can't pick things up, or don't take merchandise. This place has been a nightmare with this! Forget about helping people. I will give things away free and it is NOT junk!
The people working there are very friendly and helpful. I love that they take the time to get with you
Very clean with lots to see. Everyone wore a mask and we all lived happily ever after
Horrible, I came in here and left with nothing, the staff are lazy and depressed, theres like 5 items of clothes in the whole store, and all the staff talk about is god and the devil as an excuse for their horrible life decisions leading up to them working here’s
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