The Smile Designers

My two young daughters had cleaning appointments today. Lexi was their hygienist and was amazing, kind and patient. Taking your children to the dentist can be a challenging task. However, Lexi made it fun and enjoyable for them. If you have children, go to Lexi! She’s the best

Dentist and hygienist were 5/5 . Very loving and kind answered all of my questions. I knocked a star because of reception. First my appointment was booked six months in advance only to be told the day before that they will be closed and can’t reschedule me in an appropriate timeframe. February is the next time slot... girl had a serious attitude from me just asking basic questions trying to blame their staff quitting as an excuse. If i talked to someone how she did in a csr setting i would’ve been fired. Period. Happy Monday smile designers it would be nice to be greeted with a smile too. Even if over the phone.

The staff and hygienist were wonderful. The dentist was horrible. I have a lot of work being done and had questions. He became annoyed that I wasn’t understanding his responses obviously I’m not a dentist and instead of explaining them he got up yelled at the hygienist “work up a plan” and walked out. I also just changed insurances my husband got a promotion their response was I will write down any questions you have and call you later. I said don’t bother I will never be coming here again. Do you yourself a favor and go ANYWHERE else

I’ve always had a bad experience at/with other dentists, haven’t gone to one in over 8 yrs and finally I decided it was time. I love the smile designers they made everything quick and painless. I will defiantly say I am happy with their services and will continue going for anything I need done!

Absolutely amazed by my first visit! The whole place was very clean and up to date. Everyone from the receptionist to the dentist was super friendly and genuinely helpful. I have had nightmare experiences before at a different dentist and it was so nice to see that this dentist was the complete opposite! I am glad I have finally found a dentist that makes me feel at home as well as safe. I couldn’t say enough about how great of a first impression the Smile Designers gave me! Absolutely recommend!

Amazing! I am a brand new patient but I can honestly say, Dr.Wescott is the best dentist I have ever been to. He explains each step of the process and keeps you feeling comfortable even during fillings and typically uncomfortable dental work. I am so happy to have found a great dentist and his whole team works well together making sure you feel comfortable and happy throughout the whole process.

It was my first visit and I loved it here, couldn’t wait to get out to tell others about it. The place is very neat, lively and up to date. The staff from the receptionist, hygienist and dentist were all very friendly and my visit comfortable. The person who did my teeth, Tanya was so kind and had very steady hands. Didn’t slip up or made me bleed at all. I had some terrible experiences in the past from other places, but this place gets me excited to go back.

Been a patient there for 20 years. I always hated going to the dentist until a friend recommended The Smile Designers Love these dentists. They truly care about their patients and make time to listen to any concerns or questions you may have. They are also gentle.

I was a patient for five years. After a filling they repaired three times fell out a week after the last fix, i called in pain and they told me the dentist was booking out over a month. Really? I went to Aspen Dental in Oneonta, who got me in within days and they found four ! cavities that Smiles never noticed on my X-rays. The exams at Smiles consisted of him glancing at my X-rays, poking around with an explorer for less than 30 seconds and "See ya next time". The constant turn over in staff should have been my first clue, and the receptionists are utterly clueless. Three thumbs down!

The hygienists and Dentists are always great, I've never had any issues. The receptionists, however, are literally always in a foul mood. I've been going here for the past six or seven years, and never had a positive experience with reception.