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Reviews, get directions and information for The Sound Room

The Sound Room

About

The Sound Room is the premier home entertainment provider and systems integrator in Missouri and was named Best Specialty A/V Retailer in the United States by TWICE Magazine.

Mission

The Sound Room has served our clients as both a retailer and custom systems installer. David Young founded The Sound Room in 1983, and grew the company to be renowned in the Midwest for high performance audio. His passion for great sound and video has fueled our growth as the leading provider of home entertainment systems in the Midwest and gained access to the finest products and brands worldwide. From the beginning, David’s focus on customer service has set The Sound Room apart. Today as President, David continues to place a top priority on great customer service, and has learned techniques from a variety of sources. "It can be as simple as bringing a lunch to a client at their home]," he says. Or it can be something more complex, and even more remarkable to the customer. "We had a guy whose system went down during a lightning storm with guests at his house," recalls David. "We were able to dial into his system while we were on the phone with him and correct the problem instantly."

Products

HD Televisions:
Pioneer Elite, Runco, Samsung, Sharp, Sony & Panasonic.

Speakers:
Bowers and Wilkins, Klipsch, JL Audio, Niles, Rockustics, GoldenEar Technology, Totem, Sonance & Paradigm.

Projectors and Video Screens:
Epson, DaLite, Runco, Sharp, Stewart

High Performance A/V Components:
Classé, Integra, Lexicon, Marantz, Mark Levinson, McIntosh, Pioneer Elite, Rotel
Anthem, Classé, Integra, Lexicon, Marantz, Mark Levinson, McIntosh, Pioneer Elite, Rotel & Sony.

Media Servers:
Kaleidescape, Escient, VUDU

Home Automation & Control:
Crestron, Extron, Lutron, Niles, Richard Gray's Power Company & Universal Remote Control

Furniture & Accessories:
Acoustic Innovations, Bass Industries, BDI, Chief, Middle Atlantic, Salamander, Sanus, Media Deco, VisionArt



"The Sound Room in Chesterfield is the premier home entertainment provider and systems integrator in Missouri and was named Best Specialty A/V Retailer in the United States by TWICE Magazine. Since 1983 we have served our clients as both a retailer and custom systems installer. Over the years, we have continually expanded product offerings and services as the home entertainment industry has changed."
Address: 17373 Chesterfield Airport Rd Chesterfield, Chesterfield (Missouri) 63005
Phone: (636) 537-0404
Email: moc.moordnuoseht@ofni
Parking: Lot
State: MO
City: Chesterfield
Street Number: 17373 Chesterfield Airport Rd Chesterfield
Zip Code: 63005
categories: home theater store, audio visual equipment store


Opening Hours

Monday: 10:00 - 19:00
Tuesday: 10:00 - 19:00
Wednesday: 10:00 - 19:00
Thursday: 10:00 - 19:00
Friday: 10:00 - 19:00
Saturday: 10:00 - 18:00
Sunday: 12:00 - 17:00

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Reviews
JR went above and beyond in assuring that my system was functioning to its fullest potential. He was patient, an excellent communicator, educator and diagnostician. His level of knowledge and ability to methodically adjust settings, troubleshoot and program was impressive! Excellent! My salesperson, Jim, was incredible, as well. He is extremely knowledgeable about the products they sell, identifies your personal needs to provide the best options to assist in your selection. He has been available to answer any questions to ensure my experience was positive!
Instal crew especially Jason & Roy who were here the 2 full days were great. Wiring was done nice & professional especially for the outdoor speakers. Took plenty of time to explain & answer questions we had. The process to figure out everything we needed/wanted was helped greatly by Amanda & Mike coming out to see what was needed for our needs/wants. Thanks from Tim & Cindy
TSR handled low voltage adjustments for my new build home. They were patient with all my questions, installed to my requests, and even came back for adjustments in a timely manner. Wonderful service and professionalism.
Christian and JR were the installation team from The Sound Room and they were amazing. They were very knowledgeable and were able to install the tv perfectly. They explained everything that would be necessary to run the electronics. They were also very friendly and nice. Will definitely use them again.
Amanda was very helpful in guiding us through our options and working with our budget. JR and Christian are terrific as the install went smoothly and JR did a wonderful job walking us through how to operate the system. Thank you!
JR and Christian were fabulous. They completed our job with no problems, walked us through everything and allowed us to navigate our way through all products so we learned how to manage the system. Both were knowledgeable, easy to speak with and patient:. They cleaned up everything made sure prior to leaving that we were satisfied. I would truly recommend The Sound Room and their entire staff from sales to service. Seamless in all aspects.
Jr and Kurt did an outstanding job in moving our access port from down stairs to our living room. They seem to hit problems from the get go, but stuck with it. They were polite and left no mess. I have used the Sound Room for all of my upgrades. Thanks guys it was the typical first rate jobs on all of your customers.
Mike and JR came to my house and fixed problems that I have been having for a number of years. These two guys were friendly, smart, well educated on the systems and fixed the problem that others had been struggling with, and couldn’t figure out. I’ve had the sound room, wire, my entire house, net, work, security, speakers, and Control4 system. In my opinion, these two guys are exactly what is missing in today’s service world. If there were a rating above five stars, for the two of them, I would give it.
Roy and JR installers did an excellent job with completing the job. They were extremely professional and did a great job following up to ensure that everything worked appropriately. The salesman, Jim, also made sure the project was completed as promised throughout the entire project.
The sound room was amazing from start to finish. Our salesman Jim helped us pick out the right equipment for our house. Even coming to our house twice to ensure the equipment would work with our space. Jessica in customer service was extremely patient and helpful in getting us scheduled with our complex situation. JR and Christian, our installers where incrediable taking their time to make sure everything was just right. They also gave us in depth instructions on how everything worked so that we understood how to work it all. Thank you, Sound Room for a great experience all around.
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