The Spa at Highland Oaks

Ashley is AMAZING! She did my lip filler and really took her time with me since I’ve never had them done. I’ll always go to her! Highly recommend.Service: Lip fillers

Had my first ever facial there today and don’t plan to return. Juliet was super nice, but pretty much tried to up sale me on permanent makeup the entire time I was there which was super annoying, not to mention not very relaxing. She also told me I had rosacea, which my dermatologist has not told me once and I just saw her last week, so the next time I booked a facial to be sure to mention that, and that it would cost a bit more. The facial I booked was the Premiere and it was supposed to be $80, but when I went to check out it was $90, so I’m left to assume I paid the rosacea facial price this time vs if I were to book another appointment? Not to mention her trying to sell me sunscreen as I was waiting to check out. I understand product is part of what they do, but this a spa which is supposed to be relaxing, and none of what I experienced today was relaxing. The people are super nice, and the office itself was great, but the constant trying to sell me another service just left a bad taste in my mouth.

I wrote down my appointment incorrectly and explained to them how I drove an hour. They advised me my appointment was in two weeks, and I was certain I was correct. I was totally wrong, yet the manager was extremely loving in her reaction to me. She even squeezed me in, when she could have easily turned me away. Excellent customer service. As for my microdermabrasion, it was excellent. I saw Carol, who was so sweet. The first time I came here, I saw Stephanie and she was also super sweet. I would go as far as to assume that everyone here is kind and excellent at what they do. I will continue to come here, even though I don’t feel deserving. Just great people with big hearts who are understanding and empathetic.

First time having a facial and I was very pleased. Phenomenal care and treatment. Would definitely recommend if you have acne problems. Stephanie did an incredible job and was extremely polite and professional.

Treatments are nice but it’s a constant reschedule regardless of the practitioner. I’ve never experienced the amount of change with any other salon or professional.Services: Dermaplaning

First Spa experience and it was great. I received the Serenity package as a gift and they exceeded my expectations. Catherine, Courtney, and Sun are amazing! I've never felt so relax. Can't wait for my next appointment.

I was a little nervous about getting treatments but Pam put me right at ease. She was a good listener and took such good care of my skin. She knew exactly what to do to make my skin look radiant!

I placed a more detailed review on their fb page but also wanted to 5 star here too! Ashley Davis, MSN FNP-C, is such a great addition to this experienced team of professionals! I just Love this spa! It only gets better! I am a happy client of several years!

I requested a last minute massage today. I was fortunate enough not only to get an appointment but with Catherine who is AWESOME! Everyone at The Spa at Highland Oaks is very friendly and helpful. Made my week! Thank you