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Reviews, get directions and information for The Storage Mall

The Storage Mall
"Mini Mall Self Storage offers the best selection of clean and affordable units near you. Our knowledgeable and professional staff will find you a perfect storage solution. You can rest easy with the peace of mind knowing that your belongings are secure."
Address: 621 Field St, Johnson City, New York 13790
Phone: (607) 770-1111
State: NY
City: Johnson City
Street Number: 621 Field St
Zip Code: 13790-1057
categories: business service, storage facility


Opening Hours

Monday: 09:30 - 18:00
Tuesday: 09:30 - 18:00
Wednesday: 09:30 - 18:00
Thursday: 09:30 - 18:00
Friday: 09:30 - 18:00
Saturday: 09:30 - 16:00

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Reviews
As a former employee, Mini Mall's takeover of 24 Hr Self Storage in January 2023 ruined everything I held dear about this property and the others. Through the years, I had put too much of myself into the former small business to continue to witness the treachery of Mini Mall's takeover. I was optimistic for new opportunities and improvement, but ended up disheartened by how the new owners do business. I am still proud of what I accomplished and proud of the positive reviews left prior to 2023. Nevertheless, Ashlee, Jamie, and area manager Andy are the best people you could chose to deal with. They'll do all they are able to make your experience the best they can. The maintenance associates keep the properties clean, well lit, and safe. There are unique codes to access the entry gate and buildings. Units are routinely treated with bug and rodent repellents. Break-ins are uncommon- usually domestic issues. Despite Mini Mall's internal culture being what it is, this is a secure place to store your things.
Happy with my climate controlled storage unit. Upon arrival I was able to use the code to get into the gate ok, but unable to get in the building. The office is closed on Sunday, so I googled a main 1-800 number & customer service was excellent, they were able to get me a new code with no problems.
Easy sign up, monthly billing is great alway clean and tidy. People are awesome also very helpful and friendly.
The employees on south roan have been extremely helpful and kind. I would like to have been asked before all the new charges were added though.
Ashlee was incredibly knowledgeable, helpful and made the process very easy!!
Very nice first class place with great security!
Clean, safe, and secure! Very happy with our experience. Staff was also very friendly and helpful! Would rent there again if I needed to.
I cannot say enough about 24-Hour Self Storage. They are super customer service oriented and just all around nice people. Every trip into the office was pleasant and any questions I had were answered immediately. The rental process was smooth and when I had to upgrade to a larger unit, they made the transition as smooth as possible. I even got friendly help when my car decided not to start when I was there!!! These are genuinely nice people, the facility is well kept, and I would and have recommended them to anyone. If I am ever in need of storage space again, I will head straight back there.
Friendly staff and management went over the top to help me out, thank you!
The workers here are super sweet and thoughtful.
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