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The Tile Shop

  1. Robinson
  2. Groveton Hardware Store

Reviews, get directions and information for The Tile Shop

The Tile Shop
"Since our founding in 1985, The Tile Shop has committed itself to inspiring and realizing home decor ideas and creating beauty both indoors and out. Our associates travel across the globe, exploring the latest styles and innovations available in materials such as porcelain, glass, ceramic, travertine and other natural stones. With a network that comprises more than 100 stores, we offer a wide selection of high-quality tile products. Come visit our store!"
Address: 6511 Steubenville Pike, Robinson, Pennsylvania 15205
Phone: (412) 249-9100
State: PA
City: Robinson
Street Number: 6511 Steubenville Pike
Zip Code: 15205
categories: home improvement


Opening Hours

Monday: 07:00 - 21:00
Tuesday: 07:00 - 21:00
Wednesday: 07:00 - 21:00
Thursday: 07:00 - 21:00
Friday: 07:00 - 21:00
Saturday: 09:00 - 18:00
Sunday: 11:00 - 18:00

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Reviews
Tile shop has been extremely helpful in designing our fireplace, bathroom and bar area updates. I would like to give a shout out especially to Cody Chismark on his expertise and ideas he walked us through and helping with our selection process. He was so patient and calm when we were all over the place and guided us by listening to our ideas and color scheme. There are so many options and great pictures online that you can visualize which was cool. Once we were final on selections, Cody helped us with ordering everything to the detail and materials were ready to be picked up on the date we were promised. We are still working on the project but soon will post pictures once it is complete. Thank you Tile shop!!
My fiancé and I worked with Amy Mracna to create our dream master bathroom. We showed Amy a photo of our bathroom and not only did she provide valuable advice on the aesthetics, she also gave a couple of recommendations after seeing the layout of the space. The Tile Shop has phenomenal products and customer service, but our credit especially goes out to Amy who helped us out a TON!
2nd time we’ve come here for a project and both times were a great experience. Chelsea helped us this time with great input and great attitude/customer service! Stands out when every other store’s staff seems to just be going through the motions and unhappy with their day.
Massive selection of tile and accent pieces, great service, almost no stock in store, be prepared to wait for your order a few days.
Hello as we see your esttemed tile shop having good collection of tile,so it’s also our pleasure if we get chance to present our portfolio front of your procurement department please.
I had an amazing experience shopping at the tile shop.beautiful showroom. My sales gentleman Cody was very patient with me. Very satisfied with Cody’s suggestion.
I like that I was able to purchase refundable samples to take home. Also that the price marked is the price that I paid - no add-on for shipping. Also the selection was vast, the quality high, and the manner in which they are displayed is the best I've seen anywhere. Very satisfied, highly recommended.
The selection good. Joe really looked out for me and didnt try to push Buy the curb I was looking at. I ended up not buying anything but I still may. Point is I'm Not turned off. Even though theres so many choises it's a bit overwhelming, if you find joe he will stick with you and help. I am already in the middle of a tile job but when I start the other bathroom. I'll probably head back and find Joe.
I worked with Brian Kunz here and the entire experience was perfect. He helped me find the tile I wanted, thin-set, grout, trowels, the works. I did this project myself and Brian talked me through all the steps in a way that I don't think other places would. Great selection, knowledgeable staff; I will go back here for all my tile. Thanks Brian!
I am sorry to say this place has gone downhill since the departure of the previous store manager, Brian. I chalked it up to a fluke at first but I've visited the store three times this year and all three times I left feeling like a second rate citizen. Over the years I've sourced a dozen projects from the Robinson store and sent twice as many referrals their way. Brian and his associates truly valued customer service, and were especially attentive to repeat customers and professionals. I didn't bother shopping elsewhere because I had confidence I could count on Tileshop to give me a competitive price and be reasonable over issues like damaged product and returns. With Brian's departure, the level of service at this location seems to have gone by the wayside. My most recent visit was to return some excess tile from my last job, where I was rudely turned away for not bringing it in complete unopened packages and outside the "return window". In the past ten years I was never turned away for either of these reasons. Instead I was given a lecture on how lots of tile from the quarry vary which effectively causes tile to "expire". An understandable reason to have such a policy... except I was returning porcelain tile. It seemed to be too much to ask of three associates in an empty store that they simply compare the tile to their stock in the back to see if it matched. But alas, I suppose all good things must come to an end. They still have a good selection, but I'll be putting them in the category of the local big box store going forward.
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