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Reviews, get directions and information for The UPS Store 0347

The UPS Store 0347

About

We support small businesses with the products and services they need. We’re locally owned too. And while we know you love being on your own, with us, you’re not alone.

Description

The UPS Store Rochester offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Pittsford Plaza Next To Applebee's.



"The UPS Store #0347 in Rochester offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Pittsford Plaza Next To Applebee's."
Address: 3349 Monroe Ave Pittsford Plaza, Rochester 14618
Phone: (585) 381-7050
Email: moc.erotsspueht@7430erots
State: NY
City: Rochester
Street Number: 3349 Monroe Ave Pittsford Plaza
Zip Code: 14618
categories: moving supply store, business center, printing service


Opening Hours

Monday: 08:30 - 19:00
Tuesday: 08:30 - 19:00
Wednesday: 08:30 - 19:00
Thursday: 08:30 - 19:00
Friday: 08:30 - 19:00
Saturday: 09:00 - 17:00
Sunday: 12:00 - 16:00

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Reviews
Every time I go there, I get excellent service -the staff is diligent and quick. There’s other service you can get there apart from delivery, like: printing, laminating, buying stationery, photocopying.
Eli helped me with such patient understanding while I was returning an Amazon order. Great service at this store!
Went to the UPS store again today about 3:30 pm and AGAIN was told they cannot scan the Amazon QR code as their system was down. I’ve only used this location 3 times in the last 2 months and each time I’m told their system is down. How can this business run if their system is down? Doesn’t make sense. Save time and go to another store, this one has problems. I won’t bother returning but will stick with the Victor store
My husband had to return some stuff here and they were great. Mika was very helpful!
Went in today with some packages and had all of my QR codes ready to be scanned and of course as soon as I stepped foot into the building I lost internet connection!! Thankfully Calisha was very fast to assist me and was extremely friendly and patient of my "wonderful" phone. Thank you for the awesome customer service!
Giving one star, easily overrated. I’m only doing so as from a customer standpoint, my experiences have been somewhat positive. As a former employee, however that’s a different matter within itself. Despite having a credible work record, I was let go due to learning related difficulties disability based, yes, and coordination barriers. Yes, that is a form of discrimination. I did in fact say that once I nail a task, I retain the learnt skills quite well. Needless to say, that meant nothing to them. If you have a disability, absolutely avoid working for them! They are very close minded, and ignorant/arrogant in regards to that. The regional manager, offered to serve as a reference regarding my “good qualities “. I indefinitely declined such an offer, as it’s nothing more than a lazy, half hearted attempt at a professional courtesy.
I needed to get some documents sent internationally very quickly and so visited this UPS store today. The staff here were very helpful in explaining all the options and making sure everything was to my satisfaction. I have called in before to buy supplies or drop off returns and have always found everyone working there to be very friendly and efficient.
Meeka was so friendly and helpful. Super quick for returns!
This location was great prior to 2020. Now the staff are just unfriendly, even RUDE. Particularly management. Rather than being greeted in a friendly manner, I am immediately scrutinized on ANY box I bring in to ship. I am them given a long spiel which almost borders on harassment about my boxes. About how they aren’t sturdy enough, or taped correctly, or this, that, and the other thing. About how management has the jurisdiction to deny my box for shipment. There’s always SOMETHING. There is never anything even remotely wrong with the boxes I bring in. They are all sturdy, secure, taped correctly, appropriate shape...etc. Perhaps they are just adamant on selling products but they’re DEFINITELY going about it the wrong way by badgering a customer as soon as they come through the door. There are helpful recommendations, and then there is undue criticism, which is what I receive each time. Nothing kind or courteous. Ever. Almost as if the staff just hates being there and being bothered by people. This location is right up the road from my work and I absolutely refuse to go here anymore because the staff has completely killed it for me. They could stand to learn about proper customer service and courtesy.
The service in this store is the BEST. I happen to be fortunate to have Mike assist me today. He could not have been more friendly, helpful & efficient. Thanks, Mike!!
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