The UPS Store 0986 - Northbrook

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About

We support small businesses with the products and services they need. We’re locally owned too. And while we know you love being on your own, with us, you’re not alone.

Description

The UPS Store Northbrook offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Dundee Rd & Pfingsten Rd.

"The UPS Store #0986 in Northbrook offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Dundee Rd & Pfingsten Rd."

Address: 2720 Dundee Rd, Northbrook 60062

Phone: +18472059996

Website

Email: moc.erotsspueht@6890erots

State: IL

City: Northbrook

Street Number: 2720 Dundee Rd

Zip Code: 60062

categories: moving supply store, business center, printing service

Opening Hours

Monday: 08:30 - 19:00
Tuesday: 08:30 - 19:00
Wednesday: 08:30 - 19:00
Thursday: 08:30 - 19:00
Friday: 08:30 - 19:00
Saturday: 10:00 - 16:00

related searches: UPS tracking, UPS Store near me, UPS near me, Notary Northbrook, UPS drop off near me

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Reviews

I can only speak to my experiences at this location and have never had an issue. I am mostly dropping off packages all ready to go so not much interaction with staff, but for me always quick and get me out the door fast.  Update 9/28/22  The last couple weeks we have tried shipping multiple items and I hope there are some mistakes, but they're trying to charge 5x what FedEx has been shipping for us.  They quoted us 240 dollars that FedEx shipped for 45 dollars!  I mean come on I don't know if they're trying to rip us off or out to lunch, but they're losing us as customers.

I had an embarrassing amount of Amazon returns to do today, and Jim could not have been nicer or more patient with me. I was reading all the reviews last night and almost drove farther to avoid this location, but didn’t have time. I observed Jim with other customers and overheard him on the phone, and he was incredibly helpful with everyone. I’ll definitely be returning here again. Thank you, Jim!!

Very good experience. Owner is on site. Always reliable. Great music playing while you wait.

Julie went above and beyond to help me with my package to Amazon. She printed out the label after helping me find it on my phone. She was so understanding of my ignorance! She was kind. In fact, all the people behind the desk were very nice and helpful to me. Also, parking is easy at this location and there’s never a wait.

It’s better now with the new owner and staff.  They however still have serious issues to address. We were supposed to get printing quotes for a lot of business and never got it. Gave them samples and again they said they lost them. Really, Lost them? We spend thousand a month on printing. The other day I went in and with one person in line I waited 20 minutes and by the time I left the line was to the door. Staffing issues? Training issues? Lost business issues? You’re losing money by losing business :  I know the owner is a good guy and will eventually address the issues. May I suggest you do this sooner rather than later?

I always come to this Ups store. Its fast and great customer service

Worst package handling. I came here to ship a $800 worth computer and bought packaging from ups store and asked them to package and ship considering the high value of the item.a few days later the recipient got a bag of clothes packed in an envelope instead of the high value item that they ordered. I am now waiting on a claim. How can the store botch this up this badly. It's the height of incompetence that I have seen. Can't they verify the weight of the item and the size of the box that I ordered before packaging. I would have thought this to be a common sense check.  They must have shipped my computer to someone else who was expecting a bag of clothes. What a screw up. Wouldn't recommend this store to anyone.

I’m not sure who the worker I interacted with was, but he was extremely rude. I was dropping off an Amazon package, and while I was explaining that there were 2 codes to scan, he cut me off and took the items. After he scanned everything, I explained again that there were 2 codes to scan and tried to separate the items accordingly. As I was doing this, he grabbed the items again and separated them incorrectly. In general, he gave me a very disrespectful attitude. The other worker there also did not have his mask on correctly. I have never had such a bad experience dropping off a package for return.

I brought items in to get an estimate on packing and shipping. Then I went and finished the negotiation on eBay and figured in what they had quoted for my cost of the shipping. Went back in 20 minutes later to ship the item and they told me it would cost $89. I said what is going on you just quoted me $44!  TurnstTurns outyout employee did not measure it correctly and did not allow enough space to be packed properly. I ended up agreeing to pay the $89 and then they told me oh it's 10 more dollars for the box! I will never darken their doorstep again!

This UPS store is by far the worst when it comes to showing customers respect. They don't greet you, say thank you, and barely acknowledge you. One would get the impression they don't want to be in business. They get 1 star for taking my drop off package, and that's all they deserve. Wow, like walking into a freezer.

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