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Reviews, get directions and information for The UPS Store 2036

The UPS Store 2036

Description

The UPS Store Valley Village offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Laurel Canyon And Riverside Drive Next To Starbucks.



"The UPS Store #2036 in Valley Village offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Laurel Canyon And Riverside Drive Next To Starbucks."
Address: 4804 Laurel Canyon Blvd, Valley Village 91607
Phone: (818) 509-0802
Email: moc.erotsspueht@6302erots
State: CA
City: Valley Village
Street Number: 4804 Laurel Canyon Blvd
Zip Code: 91607
categories: moving supply store, business center, printing service


Opening Hours

Monday: 08:30 - 18:30
Tuesday: 08:30 - 18:30
Wednesday: 08:30 - 18:30
Thursday: 08:30 - 18:30
Friday: 08:30 - 18:30
Saturday: 09:00 - 17:00
Sunday: 09:00 - 17:00

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Reviews
A little place! Very busy! I was very pleased with my experience.A young man helped me mail a box off. I was expecting a big price because I had to get a label and packaging and specifications for labels. They did all of it for me and quickly. It's was only $1.50. I had an experience at another postal store a few weeks pryer that had charged me $15 just to print out my postage label and handed me a full sized piece of paper label. ...so THANK YOU UPS STORE , it was a pleasure doing business! Oh and they have some really cool gift cards.
This is a terrible service centre. They failed to deliver my package, failed to notify both myself and the recipient of the problem, and refused to acknowledge any fault or responsibility. When I went to collect my package that had been returned to their service centre, I was told it had never been returned there, even though it had been sitting inside their service centre for more than 10 days. I offered them my contact details again and asked them to contact me once they had found my package. Again they failed to update me on whether my package had been found. Only after calling several times and insisting, was I then told my package had been found and was at their service centre. No apologies for the inconvenience or their obvious incompetence were offered. I also have strong reason to believe they had sick staff working just before the holiday.. sick with covid that is. Needless to say, they either need new management or to be shut down completely, they are unreliable and incompetent . No one should use this service centre. There's a FedEx on Ventura that delivers for half the price and they have impeccable service. Go there instead.
This store stays very busy, but at the same time I've never had to wait longer than a couple of minutes to be attended to. It seems to be ran very well by highly motivated staff. The professionalism of the employees really is key. They are always ready and willing to address whatever task you have to present to them. I use this location as a PO BOX. I've never had any problems with my mail. All packages and letters seem to find their way to me safe and sound.. I really just can't say enough about this location. They really do get the job done and they do it well. I would recommend this location to a friend or family member.
Horrible service, the staff could not care less about making sure they do their job properly. The Notary there made a mistake on their end, and when my papers got sent back to me because of their error, they were not even apologetic and made me jump through all kinds of hoops. Do better and have some empathy, if I wanted to talk to a robot I wouldn't have come in person.
Very friendly staff, always very professional and willing to help get you in and out as smooth and fast as possible. Great teamwork , this store runs like a perfectly oiled machine. I also have a PO BOX at this location. The area is very convenient to me but the mailboxes are quite higher than others in the area. All in all very pleased with the store and would definitely recommend this location to family and friends. 5
This is my local UPS so I am always going in and out from this store. The team at this UPS store always does a great job to get me in and out of the door as soon as possible. Sometimes it takes a bit longer due to long lines but not much they can do about it especially because of COVID-19. The owner always welcomes me when I come in and it's always good to see his face around the store. The customer service is always great since the staff and owner are knowledgeable on the items and services offered.
UPS Counter woman stole my return. Returned candies to Amazon. Didnt have original box, but Amazon allows unboxed returns. UPS was supposed to box it up and ship it. They gave me a shipping label receipt with a tracking number. Its been 2 weeks and it hasn't been shipped yet. The UPS woman kept the candles. DO NOT USE THIS UPS!!
Sending out stuff via UPS on a regular basis. No problems. Closes earlier during the weekends though so it's not the same sched every day. The hours are as of 12/22/16.
If you value your time, go someplace else. The staff is ambivalent at best… and when they’re busy which seems to be a lot, they work even slower. You’ll wait to mail a package. You’ll wait longer to pick up a package. And you’ll need to bring a snack and some water if you want to have anything notarized. Molasses moves quicker. It’s super close to my house, which is why I continue to punish myself, but after 45 minutes to have 5 things notarized, I’d rather drive farther. At least my car has air conditioning…
Tried to return 3 Amazon packages with 3 different QR codes. The store associate was lazy and refused to scan all three and just wanted to scan one for the three items like that would do just fine. Just lazy and creates work not only for me but an Amazon associate to try and fix it on their backend so I could get refunded completely.
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