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The UPS Store 5098

  1. Rowland Heights
  2. Rowland Heights Furniture Store
  3. Los Angeles Finance
  4. Rowland Heights Store

Reviews, get directions and information for The UPS Store 5098

The UPS Store 5098

Description

The UPS Store Rowland Heights offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Nw Corner Of Colima Rd & Fairway Dr Next To 168 Market.



"The UPS Store #5098 in Rowland Heights offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Nw Corner Of Colima Rd & Fairway Dr Next To 168 Market."
Address: 19745 E Colima Rd, Rowland Heights 91748
Phone: (909) 594-0045
Email: moc.erotsspueht@8905erots
State: CA
City: Rowland Heights
Street Number: 19745 E Colima Rd
Zip Code: 91748
categories: business center, printing service, moving supply store


Opening Hours

Monday: 08:30 - 19:00
Tuesday: 08:30 - 19:00
Wednesday: 08:30 - 19:00
Thursday: 08:30 - 19:00
Friday: 08:30 - 19:00
Saturday: 09:00 - 16:00

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Reviews
On 11/23/2022, I had to scan my important documents ant this UPS store after done scanning I requested him to delete my files that he kept on his usb. But he didn’t delete it, he said only his manager can delete. So I told him that I would wait for his manager outside, after 5 minutes I was back inside and told him that he had to destroy and delete all customer’s data because of securing data. He said he deleted them already. How I could believe him that he said the truth because I didn’t see his manager back in the store and he didn’t delete my documents in front of me. Beware this store!
i got the help i needed but i feel it's more expensive to sent items here than other options you'd have available. i also printed some papers and felt that i should've just done it at home but i was already there so it made sense at the time. it was pretty busy as UPS workers and regular people were coming in and out of the store while i was there.
An Asian employee today .His attitude is cold, it feels like others owe them money. I don't know where the confidence comes from?
I dreaded going to this place after reading these reviews here, but I had an amazon return I had to drop off somewhere and this is the closest. And I was pleasantly surprised. It was an early Monday afternoon, and I was the only customer then and there. While I was walking toward the counter, an employee in the back saw me and started walking toward the counter from inside. I handed over the box and he, an Asian male, weighed it and offered me a receipt, prompt, professional and courteous, so I asked a couple of more questions. I'm done in less than 5 minutes. Pretty nice. Nothing to complain about.
Hello, I'm usually not the type of person to leave behind reviews or send feedback, but I had such a terrible customer service experience that I felt a strong need to let management know. I visited the UPS Store at the 19745 E Colima Road Rowland Heights, CA 91748 location today 1/27/2021 at around 12:40 PM. There were two female employees and both lacked a professional demeanor. When I entered the store, there was only one customer. None of the employees even bothered to look up and acknowledge me. I kept waiting and was confused as to why I wasn't being acknowledged since there was only one customer. Finally, after 10 minutes of standing around, I asked who was going to be addressing me. Both employees completely ignored me and then one of them finally mumbled a few words incoherently. I continued to wait and finally was able to drop off my package. When I approached one of them, she didn't say a single word. I basically handled the entire situation on my own without her help. I even asked her if I could leave because I wasn't sure if she was done processing my package for shipment which she apparently had by the time I asked. When I thanked her for her service, she didn't say a single word and basically glared at me. I honestly think both employees should be fired or retrained. They are utterly incompetent and definitely have attitude problems. If you check the reviews on Google for this location, you can actually see that rudeness is a recurring theme amongst your employees. Thank you.
Amazon Drop off, Fast and Helpful. Excellent service.
Every body had the same experience with the Asian guy. Very rude! Not professional at all. The owner should read the reviews.
I wish I can give zero star! When people mention on this review with unfriendly staff. It’s true. The tall asian guy raised his voice to me on the situation I wasn’t aware of. Although I did apologize nicely he wouldn’t stop repeating things over and over again. I don't know what this guy’s problem is but dont take out your anger on the other person when he had a bad day or whatever his problem was. Be professional.
I have been dropping packages off at this store for over a year now, and I have to say the staff are very nice. The other day I dropped off a package and realized I didn't secure one end very well my bad and the staff was more than happy to help secure it for me with more tape. This and many other small touches has made it a pleasure to use this branch except for the parking which feels like a battleground sometimes.
That Asia staff was horrible. There is a ups drop box near my office,so I asked him to get some pouches my stuffs are small, I don’t need pick up service. Last week, another nice guy gave me about 10 pieces , I can drop this small stuffs by myself, it’s very convenient! But he refused, either I go to store or call pick up,interesting !
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