The UPS Store 5105

Reviews, get directions and information for The UPS Store 5105

About

Loacted at Yale University near th Apple Store, offers domestic and international shipping options via UPS, DHL and USPS. Mailbox rentals, Printing, Storag

Description

The UPS Store New Haven offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Easy Access From Broadway, Right On Dixwell Avenue - Free Parking Available.

"The UPS Store #5105 in New Haven offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Near Yale Book Store, Apple Store, Corner Of Dixwell And Lake Pl. Free Parking."

Address: 33 Dixwell Ave, New Haven 06511

Phone: +12037724445

Website

Email: moc.erotsspueht@5015erots

State: CT

City: New Haven

Street Number: 33 Dixwell Ave

Zip Code: 06511

categories: moving supply store, business center, printing service

Opening Hours

Monday: 08:00 - 18:30
Tuesday: 08:00 - 18:30
Wednesday: 08:00 - 18:30
Thursday: 08:00 - 18:30
Friday: 08:00 - 18:30
Saturday: 09:00 - 16:00

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Reviews

There is never not a problem. I have never had so many issues trying to ship something in my life. They don’t like the bag, they don’t like the box, they don’t like the label. They do all of this to force you to pay $5 to print a label or buy their $20 boxes or $15 bags. You can never just go in with your package and label or QR code and ship your item. They always have to have a problem!!! Every. Single. Time.

A truly delightful establishment with an excellent overall experience. The staff is notably courteous, particularly those entrusted with deliveries. They display exceptional kindness by consistently ringing the doorbell to signal the arrival of a package. Moreover, they exhibit patience by waiting a brief period before departing, a far cry from the hasty package tossing and photographing approach adopted by others. I am genuinely pleased with the level of service they provide.

Manjit was wonderful and helped me step-by-step with the process of sending my package off. He was kind, patient and an utmost pleasure to work with. Highly recommend visiting this UPS store because they give wonderful customer service!

The most incompetent of all mailing and package delivery services in New Haven, CT. They deliver packages that are supposed to be held at the store, and hold packages that are supposed to be delivered to your residence. I’m not sure whether their drivers steal the packages, they deliver them to the wrong address, or we are just extremely unfortunate to have the package stolen in the 5 minutes between the notification and when we check the porch, but we have less than a 50% success rate on receiving packages shipped through UPS. The drivers refuse to leave the packages on the rear porch, and will not take pictures to prove it has been delivered.  You’re better off hand delivering the package or tying it to the foot of a goose than shipping through UPS to New Haven.

I’m pretty sure every UPS has its policy with Amazon but to charge 2.99 to print the slip a lot seeing that printing a piece of paper with 10 cents. They call is a service fee that’s still on top of a 50 cent charge for the piece of paper. I think this UPS is charging more then needed.

On recent visit to this location, employee at this location was self focused and trying to make some type of control/ social statement unrelated to work.   Translated to poor listening skill and poor customer experience.  Better to avoid this location and go to non urban location or North Haven UPS owned distribution cetner.

This store is stealing packages  I used this store to ship a precious piece of art work. And they filled a box with computer wires and sent that instead  They have continued to be unprofessional, and deny any issues. They neglected to file a claim, despite telling me they did  They have neglected to follow up consistently  I have still not received a refund, nor have they located my art work  Something is very wrong in this store. And I feel there is criminal activity.  This issue is still unresolved

DO NOT recommend bringing any service here. The manager Manjit Singh was extremely rude and sarcastic and disregarded my questions. The customer service here is non existent. They claim that customer service is their highest priority yet their actions contradict the expectation that they set. As a business owner who uses their service I was completely appalled by the way the “Manager” treats the customers. I much prefer the Orange or North Haven locations.

Rude as ever!!! The manager is very off putting. I called to have printing done, the gentleman was very polite and said he could accommodate my order so I drove down. After being there for almost an hour, the manager accosted me with hostility saying it was their busy day and it was going to take at least 4 hours… for 400 flyers. are you hand writing them? Could and should have spent my $500 somewhere else that appreciates patronage instead of making you feel you’re an inconvenience!!! NEVER EVER AGAIN !

Got here at 6:28 when the store closes at 6:30. They had locked their doors and wouldn’t let me drop off a package. There was a teenager at the counter who kept pointing at her watch, which made me extra mad because it was 6:28. Very annoyed. They even had a customer in the store they were helping but wouldn’t let me in. Unprofessional. They need better staffing.

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