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Thelen Heating & Roofing

  1. Baxter
  2. Baxter Roofing Contractor

Reviews, get directions and information for Thelen Heating & Roofing

Thelen Heating & Roofing
Address: 12848 Eagle Ridge Dr, Baxter (Minnesota) 56425
Phone: (218) 829-5261
State: MN
City: Baxter
Street Number: 12848 Eagle Ridge Dr
Zip Code: 56425-8422
categories: heating, ventilating & air conditioning service, roofing service



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Reviews
Great service. Had parts in stock. Needed Furnace fan on coldest week we had so far. John stayed extra half hour after closing so I could get parts. Thanks
Great experience with Thelen working on our mini-split. Knowledgeable and easy to work with. Our unit was still under warranty and they did all of the communication with the manufacturer to get a new unit right away and it was installed the day the unit arrived.
Don't bother calling ahead to get an estimate. No matter what they 'estimate' they will find someway to charge double. When questioned as to why we were charged 4 hours labor for 2 hours of work, they quoted 'drive time' we are 4 miles out of town and also the time it took them to get ready for the call. Really? Ever heard of a plumber who charges you for time BEFORE they even get in their vehicle? 450 bucks for a simple gas hook up? Do not give these people your business unless you enjoy getting screwed over and then yelled at over the phone for daring to question it.
Thanks to the skill and knowledge of Ron our shop and home hearing is back on line. Thanks Ron.
I've called Thelen's several times over the past few years, and have been consistently pleased with their service. They are prompt, curteous, and professional. They've usually had the repair part with them-- I can't recall a time when I've paid them travel time back to the shop for a part one of my pet peeves for a service call!. Wether it's been John the owner I believe, another serviceman, or the office staff, I've been impressed with the level of customer service and knowledgeable and timely repair of my furnace or A/C. I find their rates to be on-par with other locally owned heating, plumbing, HVAC contractors.
They did take care of the issue, but charged an hour of drive time to make a 15 minute drive. Final bill was about $200 over their estimate. Looking for another company in town. Do not recommend.
Thelen Heating and Roofing made a special, sheetmetal boot to connect the range hood to the ducting going up through the roof. The complex piece involved offsets and was completed in less than two hours. The final product looked very professional and was quite reasonable in price. This was the second or third time that Thelen has been the quick and professional solution to a particular ducting problem that I presented to them.
Great to do business wkth.
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