Tim Hortons - Henrietta

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Description

Located at 4760 W Henrietta Rd, Henrietta, NY, Tim Hortons is the perfect place to go for great-tasting, freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate and tea.

You can also stop by for a quick snack or delicious meal, any time of day. If you are looking for a treat, try one of our delectable baked goods, including donuts, cookies, muffins, or Timbits, our signature bite sized donut holes. We also offer a range of soups and made-to-order sandwiches, grilled paninis and wraps.

Our doors are always open, and we welcome you to stay and relax or grab a coffee on the go. So come on over to your local Henrietta Tim Hortons and be welcomed with a smile.

Address: 4760 W Henrietta Rd, Henrietta (New York) 14467

Phone: (585) 334-3790

Website

State: NY

City: Henrietta

Street Number: 4760 W Henrietta Rd

Zip Code: 14467

categories: cafe

Opening Hours

Monday: 04:30 - 21:30
Tuesday: 04:30 - 21:30
Wednesday: 04:30 - 21:30
Thursday: 04:30 - 21:30
Friday: 04:30 - 21:30
Saturday: 04:30 - 21:30
Sunday: 04:30 - 21:30

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Reviews

This franchise I could easily get used to. Wish we had one here. A Canadian company started in 1964, they haven't delved into CT yet and may not. Closest restaurant to me is White Plains, N.Y. Lucky them and for anyone else close to one. I was unfamiliar with the brand, but as soon as we got to upstate NY, my partner kept pointing them out and saying, "Let's try it!"  Taking him up on this one late morning before a destination drive, we noted the drive thru lane was moving fast but long so we decided to go inside and eat. Glad we did. The interior is more upscale and modern than most chains. The only other patrons there were a senior couple seated in front of a built-in gas fireplace with their newspaper and meals. Lots of seating of different types, clean and contemporary with no caricatures or design bent towards children.  Because Tim Hortons was created by a Canadian ice hockey player, Tim Horton, and a partner who was in the doughnut business, the franchise still sells doughnuts as part of their product line. Rather than selling hamburgers and chicken, Hortons prefers breakfast and lunch sandwiches with a healthier makeup. They also sell a lot of coffee under their own name, and it's high quality. We bought an original bag to bring home.  Choosing what to order as many menu items were attractive, I liked they listed nutritional facts on the board which fortunately, is becoming more common these days. My fresh egg sandwich with bacon and cheese on an English muffin was just what I wanted. The steak and cheddar panini my partner ordered was pressed with grill marks, hot and tasty. He also chose a iced cruller as an add-on side which he enjoyed. We bought a turkey bacon club on a fresh roll to go for someone we were picking up after we left. It was loaded with turkey. The recipient said it was really good.  Although owned for eleven years by Wendy's starting in the mid-nineties and now the Brazilian company which owns Burger King, Tim Hortons remains a national treasure in Canada with over 3,500 franchises in the country. Whether there or here in the U.S., I recommend this fast food eatery as a place to sit and grab a quick bite or take-out for the road.

Most of the Tim Hortons you go to are close to the same. So, what really makes a great location is the staff. We had a very friendly woman take our order and take our money at the window. The food wasn't ready in time, so she came out to the truck to deliver it when it was. She was funny and friendly, and she made my wife and I's day. Might drive all the way out to Henrietta from Niagara county just to order there again.

They have no heat, you complain an they ignore you.  30 degrees out an they have the air conditioner running. The woman's bathroom has had a bathroom stall inoperable for 2 years. The new owner should be ashamed an tim Hortons should be ashamed they have a skum owner running there chain

The employees are either nice or extremely unfriendly.  Food is okay. They need to work on their app and restaurant relationship because it is the worst I've ever experienced.  Gave me a completely burned bagel. I hadn't time to go back bc I was already running late. Waste of money.

I had a delectable Boston Cream Donut followed by a Wild Blueberry Muffin     Food: 5/5

This place is great, the people working there are friendly and helpful, everything is nice and fresh and there's a good variety to fit almost anyone's needs.  It's also kept very clean, and the regulars who arrive are friendly as well.

I was excited to visit Tim Hortons since I haven’t been there in about 10 years. I downloaded the app and ordered a coffee, which was great. I tried to use the app for the $1.99 breakfast sandwich and they said it wasn’t working and gave me a blank stare. They saw that I have activated the special but they could not get it to work. They did not offer any help or discount so I went to Wendy’s across the street and gave them my money instead. Their digital coupon worked there but it wasn’t the money but the principal.

I can't help but agree with others. A nice new building, clean environment, nice place to meet, but bring your own food. The staff appear to be actors hired to pretend to be Tim Hortons employees. All I asked for was extra cream cheese, and the confusion that ensued resulted in a 10 minute phone call to NASA For a clarification on the procedure and some palpable stress. Even I apologized.

Bad customer experience on 12/11 at 1pm. My order was taken wrong, they looked at me like I was crazy

My gfriend and I went to Tim Horton's on Jefferson Rd and Winton Rd this morning.  It was horrible.  I ordered a biscuit sausage breakfast sandwich but got a english muffin.  My friend ordered breakfast bacon sandwich and the bacon was raw ... Wasn't even cooked.  Coffee was terrible.  Never again will I go there.  I'll stick to the one in East Rochester.  Staff was not friendly at all.

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New york cafe

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