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Reviews, get directions and information for Tinseltown Round Rock

Tinseltown Round Rock
"Visit Our Cinemark Theater in Round Rock, TX. Check movie times, directions, and more. Enjoy fresh popcorn, upgrade your movie with luxury recliner loungers and our D-box seats! Buy Tickets Online Now!"
Address: 5501 S IH 35, Round Rock 78664
Phone: (512) 326-3800
State: TX
City: Round Rock
Street Number: 5501 S IH 35
Zip Code: 78664
categories: movie theater


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Reviews
The positives of this theatre are: The seats are awesome, they heat and recline. The prices are typical and they have the discounted times. The place is clean and not very crowded when we went. Laura was checking tickets and was very friendly and helpful. Tickets were easy to get and use. Bathrooms were clean. The negatives are: They definitely have a moth problem. They are flying around while you are watching the moving and it’s annoying and kind of gross. We saw The Rise of Gru. The previews were very inappropriate for kids. One was an ad for poltergeist and the other was an Amazon “sex talk” ad. When we mentioned it to management they seemed concerned and hopefully will look into that. The popcorn is really small kernels. Kind of what would be at the bottom. They also no longer offer free refills of popcorn. Overall a good theatre to take kids too or a cheap parents night out.
The experience from the ticket purchases to the concessions to the seats in the theater were good. Much like everywhere right now, they are low on staffing which caused a little wait getting food. Overall a good theater. Popcorn was fresh and hot.
I’m huge on customer service and today here everyone was nice and professional… the manager today sorry I didn’t get his name but he stopped what he was doing to help us find my sons phone that we believed had been lost. He was very thorough in his search and patient. Thank you!! We found it. We’ve been Cinemark customers for a while but this was our first time at the round rock location. Didn’t disappoint.
Saw Godzilla Against Mechagodzilla2002. Amazing Movie. Comfortable Seats. Great Experience.
Online purchase of tickets was easy. The employees at Cinemark 14 are rude and not friendly. They refused to layer the butter on the large popcorn. They had butter in the back but refused to layer mine, was told it was for online orders only. Refused to give me half a bag to add butter, was told it was against policy to take a bag back. No longer have combo deals when ordered and responded that the kiosk was old and needed to be updated. Anything I asked, the response was no. There was nobody at the ticket counter or where you entered the the movie. You had to figure out your own theater. The seats were great and reclined and had heat. Will not go back. Very bad experience and even worse manager.
Luxury lounge chairs are nice and the theatre isn't crowded. However, the reason may be because the theatre has a TERRIBLE moth problem and screen 7 has 3 decent sized black stains in the middle top of the screen. If you like swatting at moths the entire movie, this place is for you.. wont be back..
Very comfy, decent Prices and comfortable temperatures without freezing your butts off over 2,5 Hours , by enjoying a great Movie with Family and Friends!! Seats are way to comfy to stay awake . butt if you missed the Movie you had at least a good Nap !!
Went with my entire family after Thanksgivings dinner to see Wakanda Forever! Staff was helpful and friendly. Saw we were large group together and told us Happy Thanksgiving & enjoy the show!
This theater is pretty nice. The actual theater rooms are small with few seats but the seats have a foot rest and you can recline in them as well. The popcorn was very fresh as well as the butter put on it. Overall a good experience in my opinion.
Look the lobby of this theater is kind of dated and was overall underwhelmed when I walked in… but then as I was walking to my theater there was the nicest old lady in a wheel chair checking tickets. I didn’t get her name but she was the nicest person I have encountered in months. Me and my friends will talk about her for years to come. If she gets fired I will boycott Cinemark in its entirety. Get that lady a promotion.
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