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Reviews, get directions and information for Todd C. Grambau, DMD, PC

Todd C. Grambau, DMD, PC

About

Experience dental care like it was always meant to be.

Description

Our goal is to make you feel welcome and comfortable from the moment you walk through our door.

We care about continuity and familiarity. We love having three generations of a family choose us to keep them healthy and smiling. They feel comfortable here. You will too.

Your care is supervised and performed by the same pleasant and knowledgeable people each time you come to visit. We think that continuity puts you at ease and contributes to a higher level of dental care

Address: 1891 Fruitville Pike, Lancaster 17601
Phone: (717) 569-5565
Email: moc.tsitnedretsacnalruoy@rgmeciffo
Parking: Lot
State: PA
City: Lancaster
Street Number: 1891 Fruitville Pike
Zip Code: 17601
categories: general dentist


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Reviews
I am a huge fan of Dr. Todd. This review is not a reflection of him or else I would have gone elsewhere. He is honestly the best dentist in the area. My complaint is the billing people and the secretaries that solicit for payments on your payment plan. This is a difficult time for everyone now and I have sustained a lot of unrelated medical bills. I made my first payment on my payment plan and for the past 2 months have not been able to make the payment. When you talk to them they are predatory like a lender and subtly threaten you to pay up. I had notified them that in April I would be able to make my 2nd of 5 installments. This has fell through due to circumstances. I was afraid to let them know because they push and push and even the payment on your account isn’t good enough and after one month they want the entirety of it. I would not have made a single payment if I did not plan to within 6 months pay them back entirely. I was just sent a letter that after “90 days” the full amount is due. I plan to pay the next installment next month and relieve the bill entirely within 2 months since circumstances have gotten better. I had requested to talk to Dr. Todd about this but they say he won’t which I do not believe. Unfortunately I will have to go to a more compassionate provider from now on however I will be paying them back within 2 months. It’s a shame because I really like Dr. Todd and believe he is the best in the area. I also know he does humanitarian work outside of his office. If it weren’t for the billing/clerical workers clamoring me like they would take my car if they could I would stay. I highly recommend Dr. Todd and I regret having to leave his practice due to this. I would never have wrote this review if I could have spoken to him but I was told it was not an option.
Dr. Grambau is amazing...gentle, kind and does beautiful work.
Excellent and friendly
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