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Tom's Pet Outlet

  1. Norristown
  2. Norristown Pet Store

Reviews, get directions and information for Tom's Pet Outlet

Tom's Pet Outlet

About

We have 5,000 square feet of pets and pet supplies.

Description

We are a customer driven pet store and our goal is to find whatever pet or product you are looking for. We have 5,000 square feet of pets and all the supplies you need to keep your pet happy and healthy. We specialize in a large selection of adorable puppies, kittens, fish, small animals, reptiles and birds. We use trustworthy breeders and offer a large selection of quality foods. Voted best of Montco and are family owned and operated.

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"We are a family-owned & operated pet store specializing in companion animals and pet supplies!"
Address: 2609 Egypt Rd, Norristown 19403
Phone: (610) 666-6616
Email: moc.teltuotepsmot@ofni
Parking: Lot
State: PA
City: Norristown
Street Number: 2609 Egypt Rd
Zip Code: 19403
categories: aquatic pet store, pet supplies


Opening Hours

Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 21:00
Sunday: 10:30 - 18:00

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Reviews
We adopted a golden from here and were so impressed with the customer service and care these pups receive before finding their forever home. We went in to meet him, but weren’t able to immediately take him home so we had asked if they’d hold him for a few days, thinking they’d charge us a boarding fee, but they were more than happy to hold him for no additional charge! They also offered us a military discount which we really appreciated. Before we left, there was a lot of thing they went over with us, one of those things being the 10 and 30 day warranty. The 10 day warranty was a full reimbursement of any vet work that needed to be done. Sure enough, I called after our initial vet visit and there was a check in the mail 2 days later with our reimbursement. Our puppy’s disposition is just the best and we are very satisfied with our purchase! Highly recommend if you’re looking for a specific breed.
I've had a good experience here, bought 2 budgies and a puppy. Both times Melisa I hope the name is right helped me out and also shared some tips to manage the pets. Thank you for providing the support you do.
Tom's is a nice local pet outlet for your pet needs. They have all types of supplies for the health and care of your pet. They have supplies for cats and dogs, birds, snakes, turtles and lizards. They also sell wonderful pets to keep you engaged and happy. They will also provide pet support as needed along with health support. The store is in a convenient location across the street from the local shopping center. They are also on a well maintained and well lit street. There is plenty of parking for everyone.
We went in to see puppies recently after losing our dog to cancer. We saw one of the super cute golden puppies and played in the room with it while asking questions to the staff about the puppy and its origin. At first everything sounded legit, they assured us that they weren't from puppy mills as we made it clear we did not want to support puppy mills. They said the particular dog we were looking at came from a breeder in Ohio and was purebred and ACA registered, and they have the names of the parents and everything is totally legit and even comment about the puppy being $2500 because it was from good bloodlines. We were really interested in the puppy providing everything was on the up and up. We were really sad over losing our dog and eager to have a puppy in our house again so my husband called his father who isn't local but is a veterinarian and he told us what red flags to look for. Upon speaking further with Toms they hit ALL of the red flags for a puppy mill. The dogs are not AKC registered they are ACA which is not an indication of quality, and there is no vetting of breeders who submit registration paperwork. They regularly use ACA for puppy mill dogs. They also said the dogs are USDA which is also mostly meaningless to a consumer when it comes to a puppy. They throw out these terms because they sound official to most customers who don't know any better. We asked the names of the parents and the names they gave us were super vague "Hillside Brian and Hillside Lori" and not searchable anywhere, they said the breeder was in Ohio another red flag and they wouldn't give us a breeder name to search or even a business name. There are several breeders named hillside through PA and Ohio and the reputable one we found online was not where these puppies were from. Toms also said that the ACA paperwork with the info will come a few weeks AFTER we buy the puppy. ALL HUGE RED FLAGS! The puppies were Golden Retrievers and they didn't have OFA Hip checks either. PLEASE DO YOUR RESEARCH BEFORE GETTING A PUPPY!! DO NOT SUPPORT PUPPY MILLS $2500 is super steep for even an AKC Purebreed puppy. Please make sure the puppy you buy is AKC and not ACA. AKC has checks and is strict with the puppies they will register. I feel really sad that all these pups parents and siblings probably endure hell where they came from but the only way to stop this industry is stop spending money at places who support these mills!! PLEASE DO NOT SUPPORT TOMS PET OUTLET!!
It’s a lovely store with knowledge people running it. The animals are well cared for. Their products are a great quality as well
tom’s pet outlet has such a friendly and helpful staff. place is very well kept and clean inside. bought my corgi here last month, so far he is very healthy with no health issues/problems and we love him so much! they take really good care of their animals and can tell that they genuinely care about them. they also have a great selection of dog food, toys, and treats. 12/10 would recommend!
It's overly priced for non AKC pups. Staff try to convince you by using big words to make you think you're getting a good deal. Too many red flags pop for this place, which by research screams puppy mill front.
A bought a parakeet... the only parakeet in the store. His regular food was not in stock, so I was sold an alternative blend that he wouldn't eat. I purchased a cage there and later discovered it was not competitively priced I know I should have researched. The bird experienced discomfort from a leg band I was not even aware he had. An Avian Veterinarian needs to remove it. I then purchased a 2nd parakeet from a competitor and had a totally different experience.
Local family business operated by honest people who truly love and care for the wellbeing of animals. Courteous & knowledgeable staff offering a variety of pet food & supplies.
Haven't been to this place in years. Used to love to come and check out the puppies and the merchandise. They seemed to have downsized quite a bit and the puppies are roped off so you can't really see them.
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