Town and Country Furniture

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About

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Description

As a family owned and operated business for over 60 years, we’re proud of our small town mentality – a laid-back, customer-oriented approach to helping you select the perfect furniture and mattresses for your home, weather you're looking to change the living room, dining room, bedroom, home office, home entertainment area or the kid's bedroom. Plus, at Town & Country Furniture in Piqua, you'll find a wide selection of gorgeous home furnishings to match your style, from the formal living room and dining room to casual entertaining and dining, bedrooms, occasional tables and chairs, accessories and lighting, mattresses and more.

""We are committed to bringing the best values in home furnishings from the leading manufactures into our customer's home. Being challenged and dedicated to the highest level of service to our customer's satisfaction, while maintaining a fun and caring work environment."At Town & Country Furniture in Piqua, we're not your average furniture and mattress store! We take pride in our low-pressure atmosphere and attention to customer service and satisfaction. You'll never be approached by a stream of commission-hungry salespeople here at Town & Country Furniture.On the other hand - or should we say on the other paw - we are very proud of our full-fledged wagging tail greeters Weejun and Stella Labrador Retrievers."

Address: 125 W Water St, Piqua 45356

Phone: (937) 778-1180

Website

Email: moc.oohay@1791erutinrufyrtnuocdnanwot

Parking: Lot, Street

State: OH

City: Piqua

Street Number: 125 W Water St

Zip Code: 45356

categories: furniture store

Opening Hours

Monday: 09:30 - 20:00
Tuesday: 09:30 - 17:30
Wednesday: 09:30 - 17:30
Thursday: 09:30 - 17:30
Friday: 09:30 - 20:00
Saturday: 09:30 - 17:30
Sunday: 13:00 - 17:00

Reviews

The best furniture store around.  It starts with being greeted by the sweetest dogs who wouldn’t want this heart warming “hello”.  The selection is top notch, the staff is very knowledgeable and helpful without making you feel pressured into anything.  We will continue to shop here again and again.  It’s a simple and comfortable one-stop shopping experience..totally different compared to what furniture shopping was before we found this beautiful store!  Thank you all so much!

With 3 floors of merchandise you are sure to find what you are looking for.  The salesman wasn't pushy but friendly and understood we planned on just looking and weren't sure what we were looking for.

Great selection, fair prices, and patient and helpful staff! Best part besides the new furniture was playing with the puppies in the store!

Friendly and professional staff.  Great selection and price.  Would definitely recommend.

Went about a month ago three floors of awesomeness as well the friendly greeter. Bought two recliners very reasonable pricing.  I would suggest this to anyone.

They have a great selection of quality affordable furniture. The staff was very patient with my three children trying out all the couches and were knowledgeable of the furniture they were selling. Weejun the store dog was also a great distraction while I shopped. We appreciate the customer service and are excited for our new living room set! I highly recommend them if you're looking for new furniture!!

Thanks Bruce for all your help and the one who checked us out and the delivery guys everybody was great.

Very nice store, with a nice selection. Great guys, and are always helpful if there are any issues.

Interesting environment.  Not crazy about the two dogs in the store.  Staff were friendly.  Too much signing of paperwork just to purchase a piece of furniture.  Make processes electronic and customer friendly.

I would give them zero stars, however you can't write a review without one. They have been absolutely horrible in their treatment of my father. He purchased a power recliner from them around October he paid over $1000 and it was delivered about a month or so later. He has had nothing but problems. It stopped working after a few days. They came out to check and thought parts were defective and would already need replaced . About a week or so later After comparing to the floor model they figured out it needed to be reset by holding down a button on the remote. Next there were issues with the lumbar support which I witnessed and they said nothing was wrong when they picked up and returned.  About a month or so ago it started creaking very loudly when he would recline. It sounds like wood is cracking. He called twice. This 2nd time they agreed to come get it to look at it but it would cost $95 for the pick up of the chair as the warranty does not cover that. He agreed because he physically cannot bring the chair to them. After rescheduling they just came to get the chair. He explained that it was not doing it today but again said what was happening.  They told him that it was normal and that it was the chair just settling. They did not take the chair but still took the $95.   If they knew this was normal why did they arrange the pickup? He was clear abou what was going on when he called.. My father is retired and this was a Major purchase for him. He purchased the chair as the sales person told him how people with back issues. He has never spent this much money on a piece of furniture and they have been a nightmare to deal with. He has made so many calls and and has stopped in that I feel that they are just tired of dealing with him and consider him a pain. I am disappointed and disgusted with their treatment this is not good customer service and will definitely not EVER purchase from them again.  I understand they do not make the product, however if you are going to promote and sell it, you need to stand by the item This last debacle will result in a complaint to the BBB

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Reviews, get directions and information Town and Country Furniture.

Piqua furniture store

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