Town and Country Hospital for Pets

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About

Located in Syracuse,NY .A small, warm and wonderful Animal Hospital !The best of care for your dogs ,cats and exotic pets .

Address: 4707 S Salina St, Syracuse (New York) 13052

Phone: (315) 469-5777

State: NY

City: Syracuse

Street Number: 4707 S Salina St

Zip Code: 13052

categories: veterinarian

Opening Hours

Monday: 08:00 - 19:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 19:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 19:00
Saturday: 08:00 - 17:00

Reviews

Always reasonable. They are booked out pretty far but will  always try to get your pet in if there is an emergency.

I have been taking my dogs and cats here for over 20 years, and have always had an incredible experience. The staff are kind and helpful and the services are super affordable. I would highly recommend them to anyone in search of a local vet.

This hospital has gone downhill since Dodge stopped working his wife and daughter have taken over the practice and the team that they have their is horrible yesterday I took my pregnant dog there that had been in labor for almost 24 hours the lady on the phone was nothing but rude and disrespectful they refused to come out and look at my dog to see what going on they basically sentenced my dog to death and the lady on the phone made the comment  I shouldn't breed dogs if I couldn't deal with the consequences I was there to get help for my dog and she refused another occasion my friend called up and the lady on the phone which was a receptionist told her the dog had anxiety and that was what was going on the dog died a few hours later they misdiagnosed my sister's dog who died three days after they told her the dog had a UTI home on medication I believe the receptionist on the phone who took my call yesterday owes me an apology and so does that vet hospital for how I was treated and what was said however I did find another vet to look at my dog he gave her a shot of pitocin and she pushed her babies out just fine her and her four little babies are doing great no thanks to Town & Country Vet Hospital Hospital I will no longer recommend them to anyone  it is like sentencing your dog to doggie death row I have never been more disappointed or disgusted at this place their motto is they put animals first while obviously not give the  the fact of what I experienced yesterday you were supposed to put the well-being of the animal first no matter how you feel about the situation shame on you shame on you

When they actually see my cats they are nice however, unprofessionally unorganized.  I have came by 5 different times to neuter two of my babies, just for them to tell me they each needed something different before getting neutered.  Now I understand vaccination happens and is needed but one would appreciate the information before the actual appointment.  Otherwise it is a blank trip, I say that because first time they couldn’t get neutered because they needed a vaccine, second time they needed registrations of some sort, 3rd time a new vaccine, and when I called the 4th time just to make sure nothing else is needed they misinformed me again just to find out they needed something else to get neutered.  Not only do I have to wait an additional two months to get them back in but I asked to speak to a manager and she never called back or got on the phone.  Worse place to recommend and never coming back again.

My dog had a horrible allergic reaction with quarter sized raised hives all over her body and face. When I called the receptionist didn’t seem ti care and told me just to give her Benadryl. Told her I had been doing that every 8 hours and it was only getting worse. She said there was nothing they could do and they were booked for the day. Was literally already in the parking lot and didn’t see any patients there. Called a family friend who’s a vet 20 minutes away and he gave her two injections and sent us home with steroids. She immediately improved.  Very disappointed they wouldn’t see their own client when she really needed it.

Jensen and Dodge need to retire. If you read comments on Indeed about working there, it will explain why. After 2 visits in 3 days and no call backs when expected, our dog was given insulin for diabetes after telling them that he hadn't eaten in 2 days. We didn't even know that was against the rules until we had to get diabetis info from the internet. They never gave us any paperwork on how to handle the disease. Had to put him down at emergenc y vet after a correct diagnosis. His family is heartbroken. Please beware of this place. .

We had to put our dog down, she was there the whole.time loving and talking to my baby girl as if she was hers. Although the hardest thing I've done in a while she made it feel more peaceful l. Thank you for so much compassion

This place is great for all pet owners. They have been around for a long time and are very reasonable in price. One of the few places that treat small pets like rabbits and guinea pigs. The Vets are a Husband/Wife team which makes it all the more personal.

My Yorkie Chewy got dental surgery at Town and Country. I met the vet who does the surgery. She was so kind to both my dog and me that my anxiety and concern about the experience evaporated. It was expensive and time consuming. Overall it was worth the $400 plus dollars to have his teeth cleaned and the bad teeth removed.

They came out to get my 4month old puppy br we even could call to say we were there. Luckily Esty is okay she gave us a scare. They didnt even charge us! They took great care of her! And everyone loved her so much! Thank u for being available 24/7. I was surprised there was a 24/7 vet so close to home. 5+ starts.

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