Tremont Family Dentistry

Negligent. I have been extremely respectful and patient with this dentist because I understand they are working on a low budget. However, I cannot stress how bad I have been treated here. I came in for a root canal and needed two crowns. They took a mold of my teeth and told me to come back in three weeks. I did, nothing came and they redid the mold. I asked why and they said it was probably lost in the mail. I came again three weeks later and again they said they didn’t have them they didn’t know what happened but that they would have to retake the mold. I came in again and they had the crowns and the dentist said they didn’t fit right and they would have to take them again. I stressed to the dentist how important it was they get here in time because I am leave Boston in a month. He says he promises they will get here in two weeks and to not worry that he will get it don’t no problem. I said okay and 4 weeks later days before I leave, I am calling everyday, they tell me actually the lab said it’s going to take an extra 2 weeks after they promised they would be here. They tell me I should come back to Boston when they arrive. These four months I have been unable to eat a lot of food. Been at risk of cracking teeth when the temporary crowns eventually fall out. I have wasted around 15 hours trying to get this done. You may ask why I didn’t go to another dentist but the only dentists that take my insurance are either owned by this inc or don’t have another opening for months. I am stuck here with two rooted teeth that will probably chip or break in the next few months costing thousands to fix. They provide no help and are hurting their patients. Please do not go to this dentist. If you need a cleaning maybe it’s fine if you have an afternoon to kill. Don’t get your cavities filled here. Don’t get crowns done. Go somewhere else. I would have if I knew or could afford anything else. I would per-sue this frustration in a different way if I had the means. So all I can say is please don’t come here.

This place is a gem compared to the issues I've dealt with at my previous dentistry. They were very accommodating And allowed me to schedule my appointment the same day. When walking I walked in late I was greeted by Rochelle that not only managed to streamline the check in process but managed to finagle me in instantly whilst I completed my forms. The Milord looked much younger than people I've had in the past but his efficiency was better than I can ever recall. His prep work for Dr. Jacobs was astounding. Between the two of them the light and engaging conversation complimented the work being done to really make way for an exciting experience. Upon exiting, the same quality they provided for scheduling the last time they added it to this time also. Dr. Jacobs helped to factor in all of my pros and cons with issues I've had in my past and worked out the best resolution to my problem. I am definitely looking forward to having all my work being done this year rather stretching it out to continue working on it every 3 months or longer. They really are great!

AMAZING! I am quite so happy that I found Dr. Jacob! I'm so so happy with my visit at her new dental office.If you are looking for a new dentist... Please come and make an appointment here.This office is immaculate !!!I LOVED THE DECOR.The location is convenient! Doctor Jacob is very thorough and she is very caring.My wait time was so short!!The staff is friendly and very welcoming.staff was very . The equipment is exceptional and is state of the art. Dr. Jacob takes great pride in caring for her staff and patients . She is a humble, honest, yet delicate approach She was so motherly to both my children, telling my children about the importance of oral health.In short, my daughter said that ""Dr..Jacob is the best!!""

I walked in with my three year old son to schedule an appointment for him and they happened to have an opening for him the following Thursday. So that was great, but when we showed up to the appointment the front desk informed me that the doctor had to leave for the day to cover another location. She asked me if I could drive over there which was not possible so I decided to reschedule. I told her I was never informed of this so this was very disappointing especially because we had make arrangements for my other child. But my mistake was giving them another chance. I decided to reschedule the appointment for the following week again which is today 8/18/2016. Unfortunately, when I called at 3:10 to confirm the 6 pm appointment the front desk staff informed me yet again that the doctor had to cancel his clinic for the day. She lied to me stating they tried to reach me and I told her she was lying because I have no calls or messages from their office. Quite frankly I've had it with this place. I have a life and I don't make appointments unless I plan on being there. Now I see why a place as nice as this is so empty whenever I pass by. They promise you a movie ticket, but for all this nonsense they can shove it up their a**. I have never in my seen a dental office run this way. DR. SEEMA JACOB, BDS, DDS please do yourself a favor and make sure your front desk staff is making the calls to cancel your clinic as soon as they find out. I don't understand why they must LIE and say they called me when I have no missed calls or voicemail's from them, and this happened TWICE. If you value your time, please do yourself a FAVOR and find another dental office.

I must admit I am quite lucky that I found Dr. Seems Jacob! My experience at her new facility was absolutely AMAZING! Seriously!!! If you live in Boston and are looking for a new dentist... please, please, please... make your next appointment at this location. It has been a real struggle trying to find a Dental office that would cater to the needs of my family and myself. I've search high and low for an establishment like this. Let my begin by saying that the facility is IMMACULATE cleanliness is definitely not an issue here! What else should one expect from a newly designed space? The decor is tasteful, yet simple. The location is convenient! The service is quick and very, very thorough.The staff is friendly and very welcoming. I had to reschedule my personal appointment twice because of my work schedule and the administrative staff was very accommodating. The equipment is exceptional and the quality superb. Also, new pediatric patients receive FREE MOVIE tickets. Dr. Jacob is so warm and caring. A lot can be said about a woman who takes great pride in caring for her staff and patients the way she does. She has a humble, honest, yet delicate approach. I would describe it as almost "motherly".I feel in love with this place because they were so patient with my son. During his initial consultation he was a bit difficult, but that was because he was traumatized from a horrific dental extraction from a previous location that I so choose not to name at this given time. However, he loved his here experience at Tremont Family Dentistry. I never thought, I would ever hear the day that my child would utter, "Mom I LOVE the going to this dentist"! I was in utter shock! Complete and utter shock! I mean I almost tripped when I heard him say that because I was caught of guard by his statement. I tell you, I wish I could give this place 10 stars. I've already set up next my dental appointment. I suggest you do the same!!! You won't be disappointed.

From my childhood days, I hated going to the Dentist. But my 5 yr old daughter was seen by Dr. Seema Jacob, DDS. My daughter loved her to the point that my daughter wants to be a Dentist. The office is so beautiful,receptionist is so warm and helpful. Office is tastefully decorated, kid friendly and in so many few words- lovely!!My daughter had fillings, and now I'm a patient of Tremont Family Dentistry!! I wholeheartedly recommend this office to everyone, especially to all families!!

Absolutely horrific experience. They gave me an appointment for an hour before they actually open umm, how does that happen?. 2 hours after my appointment was supposed to start I was still waiting and had to ask multiple times when they were going to help me. They treated me in such a condescending manner the entire time ughh, the male dentist was just the worst and they all called me by my last name the whole time, which was... confusing? No idea how they're in business. They're the most unprofessional group of people I've ever seen.

Keep rescheduling my dental cleaning appt for 3 times and they told me in order for them to do a basic dental cleaning need to do a full mouth dental x ray. I walk out the door and I will call my insurance company next week make sure they didn't charge my insurance.

Love this place! Excellent cleaning with a knowledgeable dentist Imran Chitalwalla who took a thoughtful and comprehensive approach to my dental health. Absolutely will be making this my permanent dentist!

made an appointment last week even though the listed phone number goes to their other location. confirmed appt for this location and wasn't open the day of. no follow up, no confirmation, nothing