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Reviews, get directions and information for Trinity Terrace Park

Trinity Terrace Park
"UnityPoint Health – Trinity is a regional integrated health care delivery system including four full-service hospitals in Rock Island and Moline, Illinois and Bettendorf and Muscatine, Iowa with a total of 555 licensed inpatient beds. UnityPoint Health – Trinity hospitals, clinics, home health care agency, mental health center and health sciences college employ more than 4,000 employees. Together, we are working toward physician-driven, patient-centered care to achieve our vision of delivering the best outcome for every patient, every time."
Address: 4500 Utica Ridge Rd, Bettendorf 52722
State: IA
City: Bettendorf
Street Number: 4500 Utica Ridge Rd
Zip Code: 52722
categories: hospital


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Reviews
I had surgery at Trinity Hospital. When I was discharged they did not explain that I had to take my gauze off incision sites. They said I didn't need to do anything. A week later I went in and asked and the other nurse said it should have been taken off. Then my second week of recovery I began to have cramping in lower stomach when I went to bathroom. I was told to get a Ua. That came back negative. No one called and told me what my results were I had to figure them out my self. The pain continued and I had to call my surgeons nurse two times before she asked another surgeon because mine was out of office for the week. This surgeon said I need a CT stat and to not eat or drink. 45 Min later I got a call stating they cant get me into a CT even though my surgeon asked for one stat. The nurse told me I have to just go to the ER but she cant confirm that they would give a ct. Implying that I need to pay an ER bill just to get a CT that my surgeon said I needed! Then they said I would have to go through my Primary care doctor. I called my primary and they told me that my surgeon has to schedule a ct. Then I sat in the ER for three hours and left because the wait was 7 hours long at Trinity. I then had to ask to be scheduled with a follow up doctor. I finally got into a follow up doctor while being in pain for 5 days now not knowing if something is wrong. This doctor was amazing and finally listened to me and scheduled me a CT the next day. I went to the CT and had to wait for three hours but the nurses that did my CT were absolutely amazing and apologized for the wait. After 5 almost a week of pain I finally found out that I have a cyst on my right ovary. I had to call my surgeons nurse a total of eight times and had to get my mom involved to advocate for me because they were not listening. I should not have to advocate for my self these people should still be willing and go out of their way to keep me safe post surgery not just while I am in the hospital. I felt unheard and disregarded and it was mentally physically and emotionally draining just to get the care I needed after my surgery.
I spent over 5 hours in the ER on my birthday with bad chest pain in my heart. They called multiple people who arrived after me back before me. I was basically told that my symptoms weren't acute when I asked why everyone was being called back before me. If god forbid another emergency happens to me, I will never return to this ER, ever. EDIT: In response to the hospital's response; I was very kind! I did not complain to the staff once. I was sharing MY experience on here. I worked as a Certified Medical Assistant in a doctor's office for 6 years, I'd never be unkind to a healthcare worker.
Everything takes forever. Can’t even get labs done without waiting in two separate lines, THEN waiting for the lab techs. Then you’re trapped in a waiting room with fake news MSNBC blasting loudly as to Brainwash you while you wait. This is a hospital. You shouldn’t push your agenda on people as they are already at the hospital, most likely for some not so good news. Stop showing your news biased and start caring more about your patients needs and wants.
Trash... absolute trash.The trama this place gave me and my family... not once... but 3 times! Awful birthing experience. Horrible Covid experience. Was told I was having a miscarriage when it was very simple small bleeding. This place.. is the worst.
Went to the ER in tremendous pain. 6 hours later was sent home with them saying there's nothing wrong. They've done this several times in the past. Went straight to Iowa City where they diagnosed immediately and took proper care admitting in their hospital for 5 days. This hospital is a disaster in caring for patients. Take the hour drive and save yourself tons of pain and time. It says a lot about this hospital when even Genesis East comes in at a .1 higher rating on Google reviews. Trinity rating is 2.6. Not many places stay in business that have such a poor rating. They just don't care about their patients and completely fine with letting you know that.
Place is a joke. Wait times are absolutely insane. Did not take one of my parents suicidal thinking seriously and allowed him to take a bunch of pills while waiting for hours to be seen. Triage nurse did not care.
My tiny dancing veins are so hard to work with, but both Joseline and Laura did a great job working with me! These lovely ladies brightened my morning in the midst of a difficult blood draw. I am thankful for people who love their jobs, do it well, and bless those around them with positivity.
People who don’t fit some of night nurses ideas of “deserving parents” don’t get treated decently. Shame and harass patients who use state assistance. I am so disappointed
Just had to come in recently and had the best person helping me. Nancy Viviani is the nicest staff member and very professional. I hope to work with her again next time.
Sent my grandmother home when she is showing terrible signs of a stroke and having symptoms for the past month . The ambulance had to come back not even 24 hours later because she woke up without feeling in her left arm and her legs . We DO NOT deserve to be billed twice for having you guys send an ambulance. If you would have kept her like you SHOULD HAVE done in the first place we wouldn't have to call you back. The state of Iowa / trinity hospital should be paying for this second ambulance call. She is unable to move! Why would you not keep her? Why are the doctors brushing every case off like we don't need doctors? God bless you all! And hopefully you will start taking a deeper look into your patience.
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