Troy's Moving & Storage

Troy's a great guy and so aren't his workers. I remember around 2007 I used him and a guy named Cory and another guy named Jose were so nice. They packed and moved everything promptly and safely. I would recommend Troy's Moving And Storage.

We hired them to pack and load a trailer for a cross-country move. The contents- mostly fragile and antique furniture, glassware, and similar items, which I had shown and explained to the owner when he came by for a quote. The movers arrived on time and worked fast, and I trusted them to treat our stuff with care, since I was too busy to watch a crew of three while also trying to get things done. This was a bad decision. After they told me they were finished, I pointed out a bunch of things they hadn’t packed or loaded at all. They haphazardly got these items in.They stacked our things to the top of the trailer at least 10ft high, so I couldn’t quite see what was going on and everything seemed fine. I paid them and they left. Shortly thereafter, the owner called me asking why I didn’t tip his crew. I hadn’t realized this was a thing, and felt pressured to pay the tip- another $200. We only realized there were problems in the packing and loading once our trailer was delivered and we began unpacking- this part, we did ourselves. As we began taking apart the tall stacks of stuff, we found heavy boxes stacked on top of fragile, long-legged antique furniture; boxes clearly marked “fragile” crushed by the weight of others, at the bottom of stacks… Some pieces thrown at the top of stacks. Not a single piece of furniture arrived undamaged, and many other items art, glassware were broken either because they were not packed well just wrapped in paper, or because they were crushed by other boxes or items that were stacked on top of them. Needless to say I’m disappointed.