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Reviews, get directions and information for True Value

True Value
"Duncan Ace Hardware has been a staple in the Goose Creek community for over 35 years. As your local Ace Hardware, we are one of 5,000+ Ace stores locally owned and operated across the globe. But we are not just about numbers. We are about helping neighbors, because each one of our stores is a part of your community. We are all committed to being "the Helpful Place" by offering our customers personal service, quality products and a convenient shopping experience from the local experts who know you best. As the helpful hardware folks in your neighborhood, we promise that helping you is the most important thing we have to do today."
Address: 925 Red Bank Rd, Goose Creek (Caroline du Sud) 29445
Phone: (843) 572-1975
State: SC
City: Goose Creek
Street Number: 925 Red Bank Rd
Zip Code: 29445-4579
categories: hardware store



related searches: true value hardware products, ace hardware, true value company, true value store, true value dealers, hardware near me, hardware store near me, true value manufacturing co
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Reviews
Rented a U-Haul truck and trailer from here recently for a move. Workers had everything ready to go, the paperwork was easy, they explained everything clearly, and made sure I was taken care of. You don’t find service like that anymore! Plus the store had a good selection of products for different needs.
A week ago I rented a uhaul from this location to move a few items into my new home. Upon arriving home and opening the truck, I found an old piece of furniture infested with crickets and a bag full of trash in the truck. I would’ve taken it back to them, but it was already hot and I was ready to move my stuff so I threw it away. Then when I returned the rental I was charged a cleaning fee. I called the store but they couldn’t help. Just poor customer service.
The owner helped me find a part for my dolly that I had been to several other stores and couldn't purchase it. He was very helpful and knew exactly what I needed.
Hit and miss with service, don't rely on what the online website says that's available in the store. My wife and I specifically looked up pricing and availability on a few items and the website said "in stock" we got to the store to find they did not have it and the lady specifically said, "well idk what to tell you, we don't update the website, sorry" well okay cool. I'll drive the extra 10 miles to go to the Ace Hardware on College Park road! Literally the friendliest staff in the tri-county area!
The U-Haul guy is very rude and very smelly. Leaned in my wife’s face through the car window to tell her to go away. He was condescending and rude. Avoid this place. U-Haul should hire better people.
After 20 years of being able to locate every item in the store in a flash they did an entire reset. So far it seems like there will be more inventory.
Extremely convenient and well stocked. Very knowledgeable staff and they are always willing to help or answer questions.
Very friendly people that work here. When I walked through the door, the vibe was so pleasant. There was a bit of people and nobody looked stressed and they was handling everyone's needs so fast. The lady on the register had a line of people but here's the thing, the calmness in her voice didn't make anyone upset. Not only was she fast, she remained calm and treated EVERY customer the same, these people are very humble and in my opinion, this is how a lot of stores should be. This was my first time visiting this store and I will be going back in the future even though I live in West Ashley.
I was looking for some PVC piping and the big box stores didn't have it. They had it at ACE. The employees were helpful. The store is a bit crowded and cluttered and feels a bit claustrophobic.
Ace is the place with the helpful hardware folx who know about button batteries.
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