Tulare Mini Storage

Counter person seemed thoroughly invested with accurate customer service. THANKS!

Our experience wasn't the best. The woman in the front desk is the rudest person I've ever met in my entire life. I will never come here again. If your life is so miserable don't take it out on your clients. Drink some coffee and a smile goes a long way.

Unfortunately, I had to take my business elsewhere. I see that they had good reviews until about a year ago. Maybe something has changed. The call center is extremely rude and has no concept of customer service. They are very hostile from the first contact, and unwilling to admit a small mistake, even when it wouldn’t hurt them and no recompense is being asked for. Having worked in customer service most of my life, I know how easy it is to simply admit a mistake and apologize. We all make mistakes. Given my disappointing first impression via the call center, I could not be confident in moving forward. If they react this way when they have given wrong information, how would they react if your unit was stolen from? Would they even believe you? What if there was an infestation of pests, a problem which another reviewer even says they had? Who would you turn to? They do not care about their relationship with their clients at all. For someone who needs to store in the city of Tulare, I would suggest a family or individually owned facility that conducts rentals directly with their customers.

I have 2 concerns here. One is that there is no restroom available. What are you supposed to do if the 'urge' strikes you when you're in the middle of rearranging your storage unit?? Two is that most of the outside lights down the rows don't come on when it gets dark. It's getting dark at 4:30 ish now, but the place is open till 7:00. Can't do anything in the dark. And there aren't any lights inside the units either. There is also one huge inconvenience as well and that is having to get out of your car to key in the code upon entering and exiting the gates.

Clean place, feel comfortable leaving my stuff in this place. Never had a problem with staff.

They close way too early and you can't access from your car.

Met all my needs fulfilled all my desires and left me feeling secure and my property safe

the big white lady in the front office is so rude i love the storage but she very much makes my visits dreadful

Low price for storage hope to get place soon clerk has nice butt lol

I hate that they have a time limited to go in and out.