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U.S. Bank

  1. Centerville
  2. Centerville Bank

Reviews, get directions and information for U.S. Bank

U.S. Bank
"At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us and enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals – large or small – our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender."
Address: 1095 S Main St, Centerville (Ohio) 45458
Phone: (937) 428-5653
State: OH
City: Centerville
Street Number: 1095 S Main St
Zip Code: 45458
categories: bank


Opening Hours

Monday: 09:00 - 19:00
Tuesday: 09:00 - 19:00
Wednesday: 09:00 - 19:00
Thursday: 09:00 - 19:00
Friday: 09:00 - 19:00
Saturday: 09:00 - 16:00
Sunday: 12:00 - 16:00

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Reviews
My Mom, who banked with this bank for decades, passed away. She had accounts set up for my kids that needed closed. I brought my kids in with their passports and my moms digital death certificate. I had called ahead to see what documents I needed to bring. However, when we got there the man I spoke to did not seem to want to assist me with closing their accounts. He said I need an appointment and the original hard copy of her death certificate. He was fairly rude. I went home and called to make an appointment. I got the same person that I talked to while in the bank. He instructed me I also need the kids birth certificates and my ID. Once again, he was not friendly. I came back for my appointment and had all the documents. The branch manager took my appointment. Over an hour later I was still waiting for them to print the checks. They had multiple issues with printing and I could tell he was flustered. The manager was very nice and got the job done in the end but my initial encounter with the first employee was enough to turn me off from banking with this bank.
The customer services are very poor. What is going with their branch manager and their operation hours close at 4:00 p.m.?. Is this branch will be closed its door soon? Branch manager is not care of the poor reviews they got 2? I used to tell my clients to open the account with US Bank. I will not do that anymore. They appear not care for a new depositors, neither. Interest?
This may be the slowest bank in the history of banks! No customer inside, no customer in the drive thru. Why so slow? I have been sitting in this drive thruI don’t go in because of the unfriendly Bank employees for 15 minutes and counting! Just ridiculous!
Closed lobby early and drive through service as slow as molasses. They have 10 one star reviews in last 12 months. Makes me wonder what is going on at this branch. Never have an issue at the Meijer Branch on Wilmington Pike.
Would give 0 stars if possible. Atrocious customer service in the lobby. Extremely unhelpful teller and very rude. I went in with 1 question, and the teller not only did not adequately answer it, but he asked patronizing questions along the way regarding my account that had nothing to do with my visit. Will be looking for a new financial institution.
I spoke with Brandon Morgan for help regarding my bank account, and he was super helpful with everything! He explained things to me thoroughly, and he even went as far as helping me set up alert notifications to let me know when my account is close to being negative! Highly recommend asking for Brandon whenever help is needed. :
Worst branch ever!!!! Every time I come into do something with my account it takes forever. Then they always seem to mess things up and I am stuck here longer. I have been with us bank for a long time. Closing my account this time and going to a bank that knows what they are doing. If you are thinking about going to this bank, DON'T!!! Not worth the frustration.
Do not recommend coming here if you ever need to use the ATM. It was down for cash AGAIN this weekend for cash transactions. This is at least the 5th time I’ve had that happen at this location. Incredibly frustrating driving all the way here to put in or take out cash when I need it. This is a huge branch I’m not sure why they can’t get a working machine.
This bank has the worst tellers, I sat 30 minutes in drive thru to have one come back and say they couldn’t find my account AFTER banking here for 15 yrs. It’s always one thing after another just a slow bank
I have never come to this drivethru and been helped in less than 20 mins. Today it was 25. Absolutely ridiculous. I’ve banked with them for :20+ years but seriously considering changing. If I could give them a negative 5 rating I most certainly would.
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