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Reviews, get directions and information for U.S. Cellular Ankeny, IA - Premier Locations

U.S. Cellular Ankeny, IA - Premier Locations

Description

Our Mission
We commit to love and serve our customers to transform their day.

Our Vision
We will revolutionize our customers' experience by making our store hubs of innovative solutions and positivity.



"Due to the national COVID-19 pandemic, we are temporarily closing this location to help encourage social distancing in our community.U.S. Cellular is the fifth-largest full-service wireless carrier in the United States, and we exist to enhance our customers' lives, increase competitiveness of local businesses, and improve efficiency of government operations in the markets we serve. Products we offer: The latest smartphone devices & accessories, high speed internet, connected home solutions, and more. Visit our store in Ankeny to check out some of the special offers available."
Address: 1325 SW Oralabor Rd, Ste 220, Ankeny 50023
Phone: (515) 964-8000
State: IA
City: Ankeny
Street Number: 1325 SW Oralabor Rd, Ste 220
Zip Code: 50023
categories: telecommunication company, mobile phone shop


Opening Hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00
Saturday: 10:00 - 17:00
Sunday: 12:00 - 17:00

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Reviews
The employees at this store worked for two days to try to get my iPhone to work again. My phone never did recover but I appreciate all the time and effort this team put into trying to save my phone. They made the transition to a new phone so smooth and quick. I'm so happy with their service!
Terrible customer service/rude today by Angela. Went in for help paying off my phone she told me she could do it or I could call a number to do it myself. After asking if she would do it, she then had to wait 12 minutes to speak to somebody to pay off the phone. At which point in time she sighed to show her displeasure to which she then said to me “this has taken me 12 minutes, which could have taken you 2 minutes.” Not sure how the math works on that one if we had to call the same number...This was while there was one other customer in the store working with another employee, not busy at all.
I walked in and was greeted right away. And helped immediately. My question I waited to ask 45 mins at the other location was answered in 5 mins. And got me on my way. I recommend going to this location over the other one. They always seem to help me really fast.
Worst service ever I regret ever getting the service they all lie and tell u one thing and its never the same when u talk to someone else I know a customer that has 4 phones and pays as much as I do for 2 phones and we have the same plan so its a joke can't wait to go somewhere else
Spent an hour attempting to transfer data to a new phone despite us not asking him to do that
Devin and Jason are amazing! They are absolutely the best! Thanks guys
Terrible customer service. They were not interested in helping us.
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