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Reviews, get directions and information for U.S. Cellular

U.S. Cellular

Description

No Hidden Fees on Total Plans plus Unlimited Data for just $40/mo., with 4 lines. U.S. Cellular is the fifth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier has a strong line-up of cutting-edge devices that are all backed by a high-quality network in big and small cities and rural communities. Currently, 94 percent of customers have access to 4G LTE speeds. U.S. Cellular was named a J.D. Power and Associates Customer Champion in 2014 for the third time in four years. Visit your local Galena,IL store to check out some of the special offers available.



"We connect 5 million people, businesses and government operations with our award-winning network. And were always looking for ways to make your experience with our communication services and products even better. No matter how big we grow, our values don't change. That means exceptional service from real humans. Products we offer: The latest smartphone devices & accessories, high speed internet, connected home solutions, and more. Visit our store in Galena to check out some of the special offers available."
Address: 983 Galena Square Dr, Galena (Illinois) 61036
Phone: (815) 776-0113
State: IL
City: Galena
Street Number: 983 Galena Square Dr
Zip Code: 61036
categories: mobile phone shop


Opening Hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00
Saturday: 10:00 - 17:00
Sunday: 11:00 - 17:00

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Reviews
I had alot of problems with my bill from when i had first started phone service from a dubuque ia location. I came into the galena location and was helped right away! It was an amazing experience and all my problems were dealt with right away! I will always continue going to the galena location and would recommend to anyone!
Went into the galena store got Vicki Steffens who was amazing and the only one in the past 2 years that helped me out You want great service and need anything go to galena and see Vicki Steffens
Have been a U.S. Cellular Customer since 2001. Recently switched from Freeport store to Galena Store. Have always been treated well while here. Everything was laid out and explained extremely well during account management. Definitely worth the change.
Great customer service!! Manager Lance and associate Logon were amazing. Logon helped us with 2 new phones, switching service providers, 2 tablets and even problems with passwords and apps. Logon was so patient with us and explained things so we could understand them. And he saved us over $100 a month on our phone bill! I recommend them to anyone who needs phone service.
My phone has screwed up 3 times in 24 hrs. Lance, Carol and Associates worked tirelessly restoring data and fixing everything that went wrong. They did so with smiles and laughter and got everything working for my trip. Wonderful people over there. People! Back your contacts up and data and pics!!!!! Because they did this when they set up my phone and tablet, I lost NOTHING
I live in Dubuque Iowa and drive to Galena just to go to the US cellular store. I have had better customer service and great people that work there. If all stores Had the same customer service as the Galena US cellular store There would be a lot more happy people in the world. I want to give Carol Mchugh cudos for the way she treated me and took care of my needs at this store. I've been a customer of US cellular for 14 years and restore gives the best customer service ever.
Logan, Lance, Elizabeth, and the rest of the staff ROCK! They have bent over backwards many times in this past year to help my family recover from covid-19 and keep our services on!
It was perfect! Amazing staff and right timing. I'm very happy I came back to U S cellular in Galena.
Had to wait way too long
Great to work with! Thank you Logon for all your help getting everything transferred from my broken phone to the new one!
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