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Reviews, get directions and information for U.S. HealthWorks

U.S. HealthWorks

Description

U.S. HealthWorks is an urgent care & occupational healthcare provider with 200+ locations in 19 states.



"Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves."
Address: 5810 El Camino Real, Ste A, Carlsbad (Californie) 92008
Phone: (760) 929-8269
State: CA
City: Carlsbad
Street Number: 5810 El Camino Real, Ste A
Zip Code: 92008
categories: medical center


Opening Hours

Monday: 07:00 - 18:00
Tuesday: 07:00 - 18:00
Wednesday: 07:00 - 18:00
Thursday: 07:00 - 18:00
Friday: 07:00 - 18:00


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Reviews
I absolutely recommend this place! I think his name was Darren but he was AMAZING! Really cared for his patients and just went above and beyond to check in on everyone! My doctor was a female can’t remember her name and she was very informative and kind and also just really cared about her job! They work really fast and they really take good care of you! Favorite place by far!
Very helpful at front desk. Pleasant and smiling while checking me in. Not a very long wait for my pre-employment physical. Perfectly administered TB test wish I got her name, and the PA was also very knowledgeable and pleasant. Clear discharge instructions including follow up for the TB test. Just an FYI: exiting the parking lot going left is very tricky! Possibly needs better signage?
The front desk was good at figuring out the billing issues and getting them fixed. Wait time was a little too long and the staff was short of proper equipment to do their jobs. The bathroom and work stations/equipment were a little shot out. I did like the Snacks, Cold water, A/C and friendly nurse. All and all I give this place about a 6 out of 10
I had to go here for a pre-employment drug test/physical, if you don’t get her as soon as they open you can expect to wait hours. My testing and seeing the doctor took almost 2 hours total. The staff are very nice and the doctor that I saw was nice. The hearing test booth is very old but it’s accurate because it matched another test I had.
Concentra asked for this feedback so I'll give it. I had an appointment for a work physical for 1pm and didn't get seen until 2pm. The front desk employees seem be to have been given a directive to discourage making appointments and push just "walking in." Well I tried walking in and the wait was 2.5hrs one day so I pushed for an appointment. I was only given one when I really pushed and it was 2 weeks out. People cannot take that much time off work to sit around and wait. An older man came in to actually be seen for "urgent" care and not a work physical or drug test like the rest of us and was told his wait time was 3.5 hours. That's ridiculous. Providers were kind and respectful once I was seen. They get the 2 stars.
I went to see a hand specialist, and he was probably one of the most helpful people I’ve seen in the last three months. Every time I have went and had an appointment with him he actually took the time to hear me out and make sure my needs for met. A lot of times with the doctors there in a rush. They don’t listen to you and all my other previous experiences were not that great. However, it was such a blessing to be around someone who genuinely cared about my treatment.
The staff is great. Especially, Nurse Ray and Darin were so nice, kind and caring. That is only reason i think they deserve one star. I expect the long waiting time for the walk-ins, but when you have to wait for almost 3 hours when you have an appointment and was told that they just need to clean an exam room, you can't give 5 stars. Just can't! Update: Waited for over 2 hours to see a doctor!! The nurses apologized and told me that they overbooked patients and one of the doctors could not come in. Nice nurses, but that does not make up for wasting my 2 hours. Another update: have been waiting for almost 3 hour. If I can give 0 star, I would.
The wait was long but expected. The front office staff was very helpful with questions I had on the paperwork. Big cheers to Lexi! She’s awesome. She deserves a big hand in her professionalism making me feel comfortable.
Little old building, front desk OK but the nurse assigned for my Hep B shots was super-duper nice
I came early and waited for the doors to open. I was told it was a 3hour wait to see a doctor for urgent care. This is one of the worst places for healthcare you can visit. You might as well go to the ER it has the same wait times. Places like this are what's wrong with the American healthcare system. What an absolute joke.
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