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Reviews, get directions and information for UCSF Benioff Children's Hospital Speciality Clinic

UCSF Benioff Children's Hospital Speciality Clinic
"All Essential Medical Services Open. Video Visits and In-Clinic Appointments Available. Our specialists offer video visits for many health needs. With a video visit, you can see, hear and talk with your provider and receive recommendations without coming to the clinic. Setting up a video visit is easier than you might think, and we are here to help you get started. We are recommending video visits for routine, non-urgent medical visits. Your clinical team is also available to respond to your questions via MyChart and telephone. If your needs cannot be managed during a video visit, your provider will help you access an in-person visit."
Address: 2303 Camino Ramon, San Ramon (Californie) 94583
State: CA
City: San Ramon
Street Number: 2303 Camino Ramon
Zip Code: 94583
categories: medical center


Opening Hours

Monday: 08:00 - 16:30
Tuesday: 08:00 - 16:30
Wednesday: 08:00 - 16:30
Thursday: 08:00 - 16:30
Friday: 08:00 - 16:30

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Reviews
My three year old daughter was referred here by her doctor. They called me on Monday last minute offering two appointments dates, one was for the next day Tuesday, and the other for today- Wednesday. I took the Wednesday one for a little bit more time. I live in Oakland and drove to San Ramon, got stuck in traffic and a accident on the freeway to barely make it on time for 9 am. When I got there I checked in with the receptionist, I told them I wasn't able to complete paperwork questionnaire. Upon handing me the paperwork to complete she reiterated that I should've been there 30 minutes before appointment time to complete the paperwork. The forms that were given to me didn't take less than 10 minutes to fill out. We waited 20 minutes before they called our names. Only to be led in the back that she wouldn't be able to get services from them because she's receiving speech therapy at her school one day a week. Totally waste of time.
We’re not a wealthy family. We drove 3 hours, got a hotel, arrived 15 minuets early as instructed to an empty reception area. When the receptionist finally got back from lunch, they were unfriendly. When my one year old sons name was called we both went back to potentially hear bad news together but the nasty old woman barred me from entry because of “Covid.” a year and a half into this pandemic that’s not acceptable. Shame on this institution.
They called me on Thursday evening 2/4 and I was not able to take the call on another call and asked to call back. As soon as I hung up, I called and left vm. Same on 2/5, 2/8, 2/9, and 2/10. I will call the orthopedic and have the referral sent to another PT that actually knows how to answer the phone and return calls. And at my son’s two month f/u appt, I will be informing the doctor of this experience. What a joke.
Dec 7 2021 10:51 Telephone receptionist told me that my son can’t take speech therapy because I speak other language. I hope every worker at hospital they have hospitality. This is not fair for my kid They should think every children has their right.
I don’t have any experience because nobody picks up the freakin phone... it’s going on 3 days in a row ..this is ridiculous.. no return calls no nothing.. very disappointed
Great central location for visiting various specialties of UCSF Children's Hospital pediatric providers.
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