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Reviews, get directions and information for Union Medical Pharmacy

Union Medical Pharmacy

About

Not your average pharmacy. Specially compounded prescriptions, medical equipment, immunization service, wound care, medication management systems and home delivery

Description

At Union Medical Pharmacy, our patients receive professional and reliable patient care in a welcoming, friendly environment. Locally owned and operated since 1988, we pride ourselves providing personalized attention.
In addition to dispensing of medications, our services include: medication compliance packaging, hypertension monitoring, diabetes education, immunizations, medication therapy management, and nutritional counseling. Our pharmacists make specially compounded prescriptions for both human and animal patients. We carry a wide range of durable medical equipment ranging from stockings to aids to daily living to braces, fit by certified personnel. Thanks for choosing Union Medical Pharmacy!

Address: 1769 Orchard Park Rd, West Seneca, New York 14224
Phone: (716) 675-4133
Email: moc.xrlacidemnoinu@ycamrahp
Parking: Lot
State: NY
City: West Seneca
Street Number: 1769 Orchard Park Rd
Zip Code: 14224
categories: medical equipment supplier, pharmacy / drugstore


Opening Hours

Monday: 08:00 - 20:00
Tuesday: 08:00 - 20:00
Wednesday: 08:30 - 19:00
Thursday: 08:30 - 19:00
Friday: 08:30 - 19:00
Saturday: 09:00 - 14:00


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Reviews
We purchased compression socks for my husband. Staff know there products, and super organized. The place was so busy that people take numbers like a deli department. This really helped the staff attend to the person they were serving without interruptions.
I went into the store to scope out shower chairs for my dad. I was told they could not sell me one because it was state law. B*S*. If you pay cash you can buy durable medical equipment. Complete failure of customer service and failure of imagination. Follow up: Greg Notoaro, owner and mananager did call me afterwards and apologized for my experiences. He plans to do retraining with his staff.
I have been a customer for over 30+years The service and Pharmacists have always been understanding and helpful. They take the time for questions and concerns. I appreciate that they consider you and your needs, not just the medicine ordered for you. Thank you
Nice folk. Willing to help. Made a referral to another parmacy when they did not have the product. Tell them Joe sent you...they will say Joe Who... that is me
I was sent here by a doctor at Healthworks for a back brace. The lady at the counter was very curt with me and didn't want to fill my script. She handed me a list of other places to call to get the brace. Most of the numbers were not in service, didn't carry the brace or couldn't help. Not great customer service when you get referred by a doctor. Had to call around on my own to find someone to help.
If I could give zero stars I would. Joke of a medical supply store. Droped a script off for medical supplies on a Saturday morning, was told she would have to call my doctor to verify some things and would call me Monday. No call Monday, I assume everything is fine. A week goes by, I call the following Saturday, get an answering machine 3 times before asking the person who answers the phone to physically get someone on the phone. I am now told they "see it here but have no idea what is going on with it, don't even know if it's been ordered" and I will have to wait to talk to someone else Monday. Now Monday, still no phone call and had to call there again myself to be told I will have to wait until someone else gets in. Moral of the story, my medical supply order with them is cancelled. They are a joke.
Union Medical is wonderful it is like an old neighborhood pharmacy. The personal attention and care are comforting. I have always gotten what I needed even if it's an emergency after hours! I've always had deliveries when necessary. Union Medical is a 10!
I will never return to Union Medical told they had no order from Doctor had called before I went answering machine left message no call so decided to drive out the girl waiting on me was horrible they told me the order was sent yesterday from the doctor office. Last time they treated me rude also sorry I bothered you no more will go somewhere else that customer service counts. had to buy the product at Walgreens.
Professional courteous staff. Joe in the medical equipment department did an excellent job of accommodating all of my needs. Definitely the place to go!
Excellent customer service - hand delivered a prescription for a group home patient on a Saturday. Very appreciate, thank you.
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