Union Station, Washington DC

Washington Union Station is a restored historic architecture centre, mixed-use of transportation hub, leisure and shopping center located few minutes from the US Capitol so when you exit the station the view of US Capitol building will be in front of you. The station design is very unique but some areas looked old. There is lack of signs across the station so I had to walk across the station to find my way. Also it is a bit strange that there is no informarion desk for Big Bus Sightseeing inside the station so had to walk in the streets to ask security guards about the location which took me 30 minutes to find it.

Beautiful architecture but thr station is showing signs of age, the washrooms were not very clean and had taps leaking. Generally the station was clean and well kept. Some of the employees were very helpful. The only thing that could be a bit better would be sign to navigate within the station it might be easy for a daily user but for a tourist, some signboards it will be helpful

Washington union station had Beautiful architecture but show signs of age. I was so amazed this place was. Generally the station was clean and well kept. There’s also a few places to shop and food court around, but most were closed.

It is 100% safe. I travelled to board a 3am train and didn’t find any homeless person or security issues around it. A lot of people were arriving thru Uber/Lyft so it was extremely crowded plus now the security is only allowing people who have ticket inside. As a woman travelling alone, it was safe.

Don’t be too startled by many of the reviews here, the situation is definitely not always bad. I travelled with my mom as a woman and did not feel unsafe. I took an Acela and had an hour to kill at the station. I had read many reviews prior to my trip about the sheer number of tents and homeless people around and inside the station, but perhaps I went on an off day. There were 0 tents in Columbus Circle, and I only had one encounter. The guy wasn’t bothersome by any means; he was sitting by a table next to mine at Au Bon Pain and asked if I had an extra dollar I did not. When I told him this, he politely thanked me and we went on with our days. Of course, this happened mid-afternoon. I also did not visit the food court downstairs. Perhaps both factors meant that I would have a differing experience. The bathroom situation wasn’t a total nightmare contrary to the descriptions of many. It’s just a plain bathroom, no funky smell or anything, not pristine like a hotel’s would be. It’s comparable to an airport’s. Though, yes, the faucets are very low and close to the sinks, which makes it nearly impossible to put your hand under. The station itself is beautiful, but I did notice many empty stores and just not many options overall, which is fine by me because I don’t see why I would need to spend much time here. L’Occitaine, the Body Shop, Shake Shack, Auntie Anne’s and MAC cosmetics are some retailers on the ground floor.

Only used the station for the Metro and the usual touristy moseying around. Really nice architecture and for the most part looks clean. The food court wasn’t fully opened partly because of the pandemic May ‘21, but the ones that were open were busy. There’s also a few places to shop around, but again, most were closed. Stepping out the building to take a look around, I can’t help but notice the aggressive panhandlers which was kind of a bummer.

Always clean and comfy. Special shout-out to the workers repainting the rails yesterday. They look amazing, no paint spills, no lines. Very well done! Give the man a raise!

I HATE IT HERE. THEY'RE EVIL. THERE'S MICE RUNNING AROUND DOWNSTAIRS. THEY TREAT PEOPLE LIKE INMATES FROM JAIL. THEY DON'T CARE IF YOU'RE TIRED THEY DON'T LET YOU SIT ANYWHERE. THE SECURITY GUARDS ARE EVIL THEY WILL ARREST YOU FOR NO REASON THEY MAKE A BIG DEAL OUT OF SOMETHING SMALL. THE FOOD IS POISONED IT HAS DRUGS IN IT. DON'T GO HERE IF YOU DO TAKE THE TRAIN AND LEAVE FAST. THE LUGGAGE DEPARTMENT BE CAREFUL WITH THEM THERE'S SOMETHING ILLEGAL GOING ON.

Lovely place with beautiful architecture. Lots of food options on the lower level including Chipotle and a Poke place. Haven’t tried any yet. It’s cozy and warm inside so great place to stroll or shop on cold days. There is parking validation for up to 2 hours which discounts the parking by 50%. Lots of transportation options including train, bus, as well as local transit buses and tour buses.

Poor or nonexistent signage--many of us passengers ended up queuing in the wrong lane for a while--and NO wall outlets for charging your electronic devices except inside a couple of restaurants. Belligerent homeless people roaming inside the station whom security ignored. Only one small restroom per gender on each floor. Only redeeming quality was that the women's restroom on the ground floor was decently maintained.