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Reviews, get directions and information for United Rentals

United Rentals
"United Rentals has the industry's largest fleet of heavy equipment and tools for rent. Our rental inventory features aerial equipment like boom lifts and scissor lifts, forklifts including telehandlers and warehouse forklifts, earthmoving equipment including skid steers, excavators, and more. From power tools and work lights to air compressors and welders, whatever your team needs onsite, we can provide expertly-maintained and inspected equipment where and when you need it. We also offer a wide array of well-maintained used construction equipment for sale from popular manufacturers like Genie, Skytrak and Case. Whether you are looking to rent or buy, visit United Rentals for all of your equipment needs today."
Address: 4811 TRANSIT Rd, Buffalo 14221
Phone: (716) 565-1330
State: NY
City: Buffalo
Street Number: 4811 TRANSIT Rd
Zip Code: 14221-4121
categories: construction company, hardware store



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Reviews
It was very easy, hassle free and was the most affordable around my area. I was also helped by an associate without asking for help as I am stuck on crutches. I could have handled hooking up and unhooking on my own, but someone came out an assisted both times!
I rented a JLG T350. I am very pleased with the equipment and the service. I rented the above equipment for $302 with tax from Friday after 1 to Monday at 9:00. Very professional; specifically with Gary in sales. On the back end; Dave was very helpful, friendly and knowledgeable. I will definitely rent from them again. Very pleased.
We had an immediate need for a large fork lift to unload a piece of equipment from a truck. United was able to mobilize and meet our needs immediately. Very friendly and sympathetic to our lack of planning. Great company to do business.
Poor customer service, never greeted when I go in. The desk workers always in a poor mood and treat me like I haven't worked with machines my entire life or dealt with them for a decade. That's all fine enough, its a job. Just got charged $100 for a $12 part plus the labor to literally open the machine and screw it on. I even called a week in advance to let them know about it. Didn't get an answer in the parts department for 2 days calling 3 times a day. Eventually had to yell at he operator when they tried to transfer me yet again saying the parts department must not have anyone there, 3 seconds later parts was on the line and said he had no idea which machine I had do they not keep records and no matter what machine they would have to order it in. Overall, the equipment is maintained enough to do the job if not clean...but avoid dealing with the people if possible.
Rented a bit got to the job wasn’t large enough returned it in less than an hour never used it at all. Still charged full price money grab
Staff is awesome. Bonnie is great. Ok and Geoff. Whenever you need something, they try their best to get it. I feel they go out of their way to make it work. Very accommodating to my difficult schedule. Thanks everyone.
The head mechanic at United Rental is very quick to help out any needs we have he is always on top of his game. I believe the gentleman's name is Dale. You guys sure know how to hire the right people.
Bonnie and Geoff are always a pleasure to work with - Professional, knowledgeable, reliable. I highly recommend United Rentals!
Bad customer service and they don't believe what you say. We rented a lift drove it to the job a latch broke while driving and we told them and they said we damaged it. There was no physical damage and still blamed us even with how bumpy roads are. I'll never rent from them again.
The process was easy, the price was fair, there is no one else I found as good.
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