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Reviews, get directions and information for United Rentals

United Rentals
"United Rentals has the industry's largest fleet of heavy equipment and tools for rent. Our rental inventory features aerial equipment like boom lifts and scissor lifts, forklifts including telehandlers and warehouse forklifts, earthmoving equipment including skid steers, excavators, and more. From power tools and work lights to air compressors and welders, whatever your team needs onsite, we can provide expertly-maintained and inspected equipment where and when you need it. We also offer a wide array of well-maintained used construction equipment for sale from popular manufacturers like Genie, Skytrak and Case. Whether you are looking to rent or buy, visit United Rentals for all of your equipment needs today."
Address: 705 Anderson Rd N, Rock Hill 29730
Phone: (803) 366-3141
State: SC
City: Rock Hill
Street Number: 705 Anderson Rd N
Zip Code: 29730-2709
categories: gas & chemical service, construction company, hardware store



related searches: Equipment rental near me, Sunbelt Rentals Rock Hill, SC, Sunbelt Rentals Near me, Tool Rental, mobile homes for rent rock hill, sc, Big equipment rental, Home Depot tool Rental, United Rentals skid steer
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Reviews
United rentals is a top notch company. Not only do they have everything for residential and commercial equipment rentals they only rent quality goods. I had the pleasure of being helped by Michael Burnett, he went above and beyond the realm of basic good customer service, he was knowledgeable, helpful and thorough. Real pleasure to deal with. Everyone I spoke with was friendly and helpful. I can't say enough about the company and its employees.
Great service from the time I ordered to the time the equipment was delivered. Professional, on time and friendly!
Extremely impressed -- I'm an engineer so I have rented equipment from other locations in the past, best up-front customer service I have ever received from a rental store!!! I worked with Chris S. to rent a 50ft articulating boom lift. He went above and beyond to talk through options 50ft vs 60ft, job site location, detailed weight and access questions across my concrete driveway etc... This was not just Option A vs. Option B, he really showed a high level of technical knowledge and customer service as he answer my questions and tried to help me select the best unit for my specific needs. Plus, this was not an 'up-sell' the best unit was actually lower cost. This is the kind of service that will keep me coming back for my next rental needs.
Excellent customer service and quick to respond to any issues.
Had a roof job we need a lull for. Got it for monthly rate. We had it for 3 months and 10 days +-. They stopped the monthly rate and charged us weekly then daily....to an amount OVER the monthly charge we initially had...guy on end of phone was rude enough to get hung up on after talking over any questions we had, refused a prorate even got angry at the notion... I mean, SUNBELT will be seeing us for ANY rental we need. Never again UR. Never again. Review your contract folks. AND ASK QUESTIONS PRIOR TO RENTAL. Too many extra charges
Showed up on a Friday afternoon to pick up a lift we had reserved several days prior. Guy at the counter looked us up in the computer and said "oh yea we don't have the lift here". I told the guy that I had spoken to him on the phone and when the reservation was made I was told to show up to this Rock Hill location on Friday afternoon between 3-5pm. His response was " Yea, well the lift isn't here". He didn't seem to care and made no attempt to try to get a lift from another store location brought to us or see if they could upgrade us to a different lift. Because of this we had to cancel our customers job which left us with a very unhappy customer and cost us money. I have used United Rentals in the past but I will never again use them. Very disappointing customer service.
Helpful, friendly staff that are willing to answer any questions and make recommendations. Rental equipment in good shape and ran flawlessly. A great experience overall.
Our company uses United Rentals a lot. They have good rental equipment and they usually have what you want when you call. If not, they will find it at another location for you.
The item rented was exactly what I requested and was in great condition. The entire process of renting was a breeze!
Charles took great care of me. He is very friendly, and was attentive to my needs.
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