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Reviews, get directions and information for United States Government, Post Offices, Colona

United States Government, Post Offices, Colona
"Visit your local Post Office™ at 805 16th Ave! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better."
Address: 900 1ST, East Moline 61244
Phone: (309) 792-2895
State: IL
City: East Moline
Street Number: 900 1ST
Zip Code: 61244
categories: public service, government organization


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Reviews
I've always had a perfectly fine experience with this post office. The personnel at the desk are always helpful and answer questions I have; my usual question is "what's the cheapest way I can send this?". The longest I've had to wait in line is at max 5 minutes. The postal carrier that serves my neighborhood seems to work non-stop hours.
Great friendships have developed in my interactions in getting my mail
I've been to this post office once so far. It was clean, boxes were stocked, the man at the counter was so nice. I don't understand the negative reviews. If someone shipped you a picture with glass in it in an envelope and it got broken, that is not the Post Office's fault. That is the lazy shipper who should have used a box and plenty of padding. If you give your shipper the wrong address, it is not the post office's responsibility to get your package back and redeliver. It's really nice when they do, but you told them to ship to that address!
Bad service the girl was very rude. She won’t help you, gives you dirty looks, and kept rolling her eyes.
I forgot to update my address while ordering a few things off amazon, I noticed before the item had even shipped so I call amazon, and They offer no help besides to say basically I could reorder the stuff and spend even more money, I called my former apartment building office and they also offered no help besides to say they called the current apt occupants and they hadn’t heard back from them.. very frustrated at this point, so I take a shot in the dark and do the unthinkable! I called my local post office- I spoke with Terri and not only was she extremely pleasant on the phone to me but she immediately called the mail carrier after she found which one had my package and had them bring my package to the post office for me to hold til I could pick it up personally- I arrived yesterday to grab it and the carrier hadn’t yet returned for the day, no big deal I’ll just come back the next day for it- that woman called me after postal hours to assure me the carrier had come back and my package was there safe and sound!! Above average customer service!!! A billion stars if possible, and they saved me a substantial amount of money!! I can never say thank you to Terri and the other hard working postal workers at the East Moline Post Office
I absolutely love the East Moline Post Office!!! Sheila is usually who I see when I come in with my stacks of certified mail right before closing. Always a smiling face and positive attitude. Everyone there always takes great care of me - thank you so much!!!
Review of experience on 12/22/2020. Alright folks, it's 3 days until Christmas, and I already told everyone their packages would be late because I forgot to send them. I hit the post office just before 3:00 PM, got all set up with Karry I hope I spelled his name right, and sent my parcels on their way. I received a text from my father at 8:00 AM today 12/23 to thank me for the gift he'd just received. Karry was polite, straightforward, and helpful; I will definitely be back again!
So previous owners ordered an item and got shipped to my house. Wanting to be a good person I took it to the post office so they can ship to the forwarding address. The lady literally said "Not our problem." Wow really? Not professional. Lady didn't seem to like her job. If she's honestly that miserable she should leave.
I have had more problems getting packages since EM took over Silvis. I used to get my mail delivered to the house, but got a po box after the letter carrier felt it unnecessary to close the lid on the box. My mail was on the ground, in my front yard ,more than once. My husband had a 1k check stolen. I contacted the post office, with no results, of course. All we got was excuses. In the last month, I've had USPS packages 'delivered' to my house, when they should be in a locker at the post office I pay for. Of course, the packages aren't there. This week, I was expecting a new modem, but it never arrived. As soon as I received the notice it was delivered, I went out to look for it..nothing. I checked the security camera, and no one put anything in that mailbox. Nothing at the post office either. Its really shines a bad light on the post office. Sad, really.
I submitted a change of address form online effective April 1st. APRIL 1. Not March 23. Not March 26. APRIL FIRST. I have packages I tried to pick it up this morning but couldn't because you don't open until 9. They were supposed to be delivered on Saturday. Instead they are being held, even though it isn't April 1st like I requested!!!! Complete incompetence! Now I have to take time out of my day to fix the stupidity of someone else.
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