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United States Postal Service

  1. Hoffman Estates
  2. Hoffman Estates Post Office

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United States Postal Service
"Visit your local Post Office™ at 1255 Gannon Dr! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better."
Address: 1255 Gannon Dr, Hoffman Estates 60169
Phone: (800) 275-8777
State: IL
City: Hoffman Estates
Street Number: 1255 Gannon Dr
Zip Code: 60169
categories: post office


Opening Hours

Monday: 08:30 - 18:00
Tuesday: 08:30 - 18:00
Wednesday: 08:30 - 18:00
Thursday: 08:30 - 18:00
Friday: 08:30 - 18:00
Saturday: 08:30 - 15:00
Sunday: 08:30 - 15:00


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Reviews
It is my favorite Usps. Finally, all lights are working properly and parking lot is fixed. I missed retired Korean, Indian, Italian and other clerks. There is less diversity now. As you can see from the photos, it cleanliness, decor, and taste are not perfect.
I order from a great online vendor and finally forked over the cash for expedited shipping, just for this facility to mess it up with the weird inconsistency of it's shipping. I'd heard about how it happens but never personally had an issue myself, until this time. I wanted my item at the speed it said it was going to be delivered. This isn't even on the company I ordered from. I paid for priority shipping and your office let it sit from the 13th to the 18th! I understand the weekend but there were 3 other business days, it shouldn't just barely be reaching the first distribution center!
Jessica T. is a superstar employee here. She helped me with an overweight box and brought it to my car with me once we realized it was overweight. She gave me helpful tips on how to pack my boxes and what the cost differences are between FedEx/UPS and the USPS. She and her supervisor were both friendly and helpful for me and were giving great customer service although the afternoon was stressful. I was really pleased with my service. Historically, I haven't had great experiences at this post office but the last few times I've gone I've received consistent service which is why I'm leaving this review. Jessica T. was a new employee for me as well hadn't met her before so she gets a shout out for being A+.
Self service kiosk is easy to use. Line moves fast when I have to speak to someone if there is a line at all
The review from others speaks for itself. One of the worst place I have ever done business with. I counter employees who would look you in the eye and lie without batting an eye….never see in anything like it.
Whenever I drop of the packages to this usps post office, they never got scanned!! I do not know why they skip scanning packages. I am really sick of it. Please do your work properly!!
LOST MY PACKAGE!!!!!!!!! I came to them three times, the first time they said I had to wait, the second time the manager said we sent it to Carol Stream il usps distribution center and when I came the third time I was told or wait too long, they gave me a phone number, but of course no one there answers!!!!! To say that I am very disappointed is to say nothing, terrible service and attitude to work and parcels
Always had a good experience and service at this post office. Everyone always very nice and helpful
DO NOT GO HERE. The supervisors have no understanding on what they are doing. A few weeks back I asked the two supervisors, Michael and Jane, if I can ship my laptop internationally. They said YES and happily accepted my $81 payment. The package got rejected and shipped right back to MY DOOR for containing a battery. I asked for a refund for misinformation and failed delivery. The supervisor Michael B asked the other working there, Jane, "what do you think? Should we refund him?" Jane rudely said "No" So the supervisor, Michael, told me to leave! I recorded how aggressive Michael got and how rude Jane was. Don't give them business.
This isn't a post office, it's literally just an apartment building.
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Hoffman estates post office

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