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Reviews, get directions and information for Universal Rent-All

Universal Rent-All
"We provide services to make your home or business projects easier and more EFFICIENT! It is our goal to save you TIME, MONEY, and MAN POWER by having the equipment you want, WHEN YOU NEED IT!"MAKING LIFE EASIER WITH THE RIGHT EQUIPMENT!""
Address: 735 N Main St, Clearfield 84015
Phone: (801) 825-7347
Parking: Lot
State: UT
City: Clearfield
Street Number: 735 N Main St
Zip Code: 84015
categories: carpet cleaner, garden center, rental shop


Opening Hours

Monday: 08:00 - 17:30
Tuesday: 08:00 - 17:30
Wednesday: 08:00 - 17:30
Thursday: 08:00 - 17:30
Friday: 08:00 - 17:30
Saturday: 08:00 - 17:30

Reviews
Dave went above and beyond for us ! I really appreciate him and this company . He came through for us in during a snow storm ! Will always have my business while in town or near Salt Lake City .
We were doing some tilling in our garden so we came here to rent a tiller. The rental process took all about 10 minutes, very quick with excellent service. I helped the guy load it into our truck, and we went home and got it done. When we came back to return it, there was another guy and they unloaded it for us and we were on our way. Quick and easy, excellent service, very happy.
In the past 15 plus years I've lived nearby and have rented equipment from time to time. Not a BIG user of their equipment, but I've never had a bad experience with anything I've used in the past. Admittedly, they do have to hire novice help from time to time and they may not always know the best response when a customer has a problem or a complaint. I've never had any issues with customer service, so - - - . I'm not affiliated with Universal Rent-All in any way shape or form. I'm considering renting another piece of equipment in the next few weeks and Universal is both convenient and competent. I WILL rent from them again in the future.
I have Universal Rent-All for forklift rentals in my speed dial. I appreciate the customer service, fast response, ease of reservations, and the quick billing. I have used both the Clearfield & Ogden shops and WILL use them again for future projects. I love that they have forklift fork extenders. Other rentals don't. The other aspect that I appreciate is the use of the delivery and pick up service of the equipment. The cost is a no brainer and is fair.
I operate a plumbing business and often need a mini excavator for sewer replacements or water lateral jobs. These guys are my go to for getting a machine that is needed. They always have one ready to go on short notice and I can always count on it working good because of the way they take care of there equipment.
I love these guys. I rented a small Ditch Witch from them for a day. They were knowledgeable and answered my questions about using the machine. My time with the machine was very productive. Upon return, without me telling them, they noticed the machine was too far back on the trailer so they worked very carefully detaching the trailer as to cause no damage to my vehicle. Again, they did this on their own because they could tell by looking there was an issue. To me, one of the definitions of success when renting a product like this is that no one gets hurt, nothing gets damaged and the job gets done - in that order. Universal helped me ensure my experience with the SK600 was a success. Thanks!
I rented an aerator. It would not run properly. Each pass I made across my lawn it would die at least 3 times. I called and talk to them and ask them if they had any suggestions on what the problem could be. They didn't have any information that would help me. So I struggled through it. When I returned the aerator I told them about the problem again. They started it up and took it out to see what was going on with it. He operated it for 20 yd and back and it died on him 5 or 6 times. He agreed with me that there was something wrong with it. They said they would look into it and see what's going on. I did my whole front yard and backyard restarting it 3 to 4 times each pass across the yard. I tried to talk to him to see if I could get any kind of discount or refund. He would not give me a discount or a refund or anything. He just said "well at least you got the job done". Worst customer service I've ever had. He didn't care about my time or frustration because the equipment wouldn't run properly. Or the $50.00 I paid to rent it. So if you rent something from them and it doesn't work exactly how it's supposed to take it back and get another one. Because they won't do anything if you just struggle through it like I did. I'm very unhappy with my experience I had today. I have rented there many times in the past but from now on I'm renting from Home Depot.
Pleasant, knowledgeable service. We were able to get a lift last minute, delivered to the job site for a reasonable rate. Having worked with the large rental companies up and down the Wasatch Front it was wonderful to experience actual customer service. Universal Rent-All has well maintained, high quality equipment and they know how to get it done. Thank you!
These guys were awesome. Had exactly what I needed and were so helpful. I was even 30 minutes late and they rolled the clock back and Didn’t charge me extra. They didn’t even judge me for leaving my hitch at home :
Warning! Do not rent from this place; they are so unprofessional and rude. How could you expect to run a business with treating customers with no respect. This is our third time going there to rent and they are not the nicest people on the planet. Third strike we are out; I forgave them before because I believe human make mistake but after today experience, I realized that they are normal rude people; we are going there anymore. And so ungrateful!!! If they do not appreciate our business, go rent to another company that have good owner and good human beings. I feel scared going into this place, they have rude and anger issues. Don’t waste your time and money. My neighbor friend also told me that they had a bad experience with this company; customer service is very poor and they do not care about your safety concerns and as a human. I give it a no star but it does not have an option for it.
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