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Universal Self Storage

  1. Upland
  2. Upland University
  3. Upland Storage

Reviews, get directions and information for Universal Self Storage

Universal Self Storage
"Universal Self Storage is your one-stop shop for all of your storage needs. Whether you need storage for work or school, for a move or a renovation, or you simply need to make room in your home, we've got you covered! Our exceptional service, clean facilities, flexible payment options, awesome move-in deals, and free moving truck make us ideal for any storage situation. Take back your space with Universal Self Storage!"
Address: 1695 N Benson Ave, Upland 91784
Phone: (909) 920-1044
State: CA
City: Upland
Street Number: 1695 N Benson Ave
Zip Code: 91784-7452
categories: business service, storage facility


Opening Hours

Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 17:00
Saturday: 08:00 - 17:00
Sunday: 08:00 - 17:00

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Reviews
Judy is AMAZING!!!! I walked in after doing a very long move and she made sure I was taken care of! Her empathy and customer service was by far the best I’ve ever seen! I don’t see myself going to any other storage anymore! This place is clean organized and security is great! They even have a moving truck to use! Reserve online these units go quick! Plus it’s in a very safe and nice area ! Thank you Judy so much for everything , you’ve made it easy and Comfortable ! Five stars to Judy representing universal self storage ! I’d give you a raise if I could ! Xo
Upland Universal Self Storage is clean, convenient and in a great location. Judy, the property manager was so helpful and friendly. The price for the unit we rented was comparable to other places. We feel very confident in our decision to rent a unit in this storage center.
Very nice staff and very good customer service. the manager Judy is a loving person you can tell her spirit through the way she greets you. If you ever need storage this is the best place in upland.
What made the experience so pleasant was the two ladies I had the pleasure to deal with. Judy and Cynthia were absolutely delightful and made the whole process simple and seamless. Great personalities, good communications skills and very informative about their overall services. I was also given access to their moving truck that was an added bonus. I would highly recommend anyone seeking storage facilities to consider Universal Self Storage and you will be very pleased with your experience.
Everyone at the front desk went out of their way to help us pick out and rent our storage unit. We were impressed by the cleanliness of the facility and the ease of moving in without the hassle of searching for carts and having to leave our driver’s license as deposit each time. The storage units have lighting inside each unit which helps me see where to stack everything. Finally, the free day’s use of the moving truck absolutely made our move less stressful.
We had two units. One that was along the south wall was ok. The other one was closer to the exit and got broken into. When we let the management know they said it was our problem. When we filed the police report the management said there was no video available even though we had a small time frame of when it could’ve happened and also knew our unit was in the sight line of the camera. The only thing they cared about was filing their paperwork and moving on. I really don’t want to be that person but it really seemed like an “inside job” or something like that. Couldn’t wait to move my stuff out after we were treated that way.
Horrible service, horrible business practices. DO NOT STORE HERE. Myself and a group of college students were taken advantage of by the managers time and time again as they refused to honor their pieces of the contract or even respond to queries. I have never reviewed on Google before but it makes me sick to think that I ever trusted these people to store my valuables.
Amazing service here! Judy the manger was extremely helpful and understanding. Moving is stressful as it is, I had to make some last minute changes and Judy went above and beyond to accommodate me! I definitely recommend Universal Upland Self Storage.
Helped a friend to move stuff from one storage unit to another. Nothing particular special but the lady at the front desk seems to be nice and friendly. The place is quiet and quite spacious. Clean and not clustered. Only if that particular day was not one of the hottest day.....
This is a great place to rent a storage unit. The staff is very friendly and extremely helpful. I feel very comfortable with storing my belongings here. Thank you!
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