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Universal Supply Group Great Barrington

  1. Great Barrington
  2. Great Barrington University

Reviews, get directions and information for Universal Supply Group Great Barrington

Universal Supply Group Great Barrington
"Our certified Kohler premiere showrooms are designed to accommodate any project, no matter the size, scope, taste or budget. Brilliantly lit displays and working models take the guesswork out of design choices and ensure you'll enjoy your room for years to come. We offer extended and Saturday hours, making it convenient for homeowners, builders, and design professionals alike to come together for the vital project planning stages.Whether you've just begun to browse or have already broken ground on your remodel, S&A Showplace staff are prepared to assist you or your professional team."
Address: 20 Maple Ave, Great Barrington 01230
Phone: (413) 528-3470
State: MA
City: Great Barrington
Street Number: 20 Maple Ave
Zip Code: 01230
categories: local business


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Reviews
Spoke with sales rep in person on Saturday 3/25/23, gave paper w/drawing & detailed measurements for kitchen sink & faucet; was told both available & would receive email on Tuesday, 3/25/23 with estimates email and phone number were provided. Four weeks later still have not received email or call. Never mind, S&A, I’ll get my new sink & faucet elsewhere. Home Depot gives better service.
Sold us a defective project. It took weeks for Shayna to contact the manufacturer. Then weeks for any resolution. They sent a replacement product and said someone would install. Then weeks later the manufacturer changed their mind and decided they would NOT install. And Shayna indicated that although she works in a cabinet store had no relationship with contractors who could repair. and basically left it to us to find someone and then wait what I could only imagine will be weeks and weeks and weeks for a reimbursement. She keep saying it's only 4 screws, neglecting to mention that there is a sink in the way of those screws. What stated off as a decent experience has turned into a nightmare. I would NOT recommend this place to my worst enemy.
Shayna was very polite, knowledgeable and helpful. The selections are fabulous and I found everything I wanted.
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