Their Medical Records Request form does not have a field asking for your date of birth. And if you submit a request without the date of birth which, again, is not asked for on the form, they just throw it out upon receipt and don't process it or call you or anything. JUST UPDATE YOUR FORM, OHSU. Also, when I finally submitted the form with the date of birth, they still never sent me my records. It's been almost a month.
I’ve been dealing with cardiac issues and for 2 months they have told me “we sent the records” to my cardiac team but keep sending them useless information that they can’t read instead.
It's been 2 months now and still no records
Most horrible customer service ever. Had an employee yell at me for asking to fax over my medical records. I will never go to OHSU again!
