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Upper Canada Animal Hospital

  1. Niagara-on-the-Lake
  2. Lake Mary Travel Agency

Reviews, get directions and information for Upper Canada Animal Hospital

Upper Canada Animal Hospital

About

Your family pet, Our family passion!

Description

Nestled in the heart of the Niagara Region, our veterinary clinic successfully combines excellent patient care with a warm and inviting hospital environment.

We treat both pets and their owners as members of our ever-growing extended family.


We can never attain perfection. However, in the pursuit of perfection we can attain excellence. This is our commitment to you and your family, for you deserve no less.

We reserve the right to remove any profane, illegal or pornographic posts.



"Located in Niagara on the Lake, Upper Canada Animal Hospital is a veterinary hospital specializing in TTA Surgery, pet surgery and veterinary care. We understand that your pet is more than an animal living in your home. Your pet is a part of your family, your best friend, an extension of who you are. Our commitment to you is to provide the highest quality of medical and surgical possible, in an empathetic and compassionate manner, to ensure a long, happy and healthy relationship with your pet. We know how important your pet is to your family, understand how concerned you are about them and appreciate the unique relationship you have with them."
Address: 323 Mary St., Niagara-on-the-Lake L0S 1J0
Phone: 905-468-4100
Email: moc.liamy@hacu
Parking: Lot
State: ON
City: Niagara-on-the-Lake
Street Number: 323 Mary St.
Zip Code: L0S 1J0
categories: veterinarian, hospital


Opening Hours

Monday: 08:00 - 18:00
Tuesday: 08:00 - 18:00
Wednesday: 08:00 - 18:00
Thursday: 08:00 - 18:00
Friday: 08:00 - 18:00
Saturday: 08:00 - 12:00

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Reviews
Not enough words can describe what an awesome place UCAH is! EVERYONE here is so loving and caring and our fur baby Bentley is doing so amazing after her TTA surgery! They treat you like family and love your pet just as they would their own! Detailed instructions upon release, check in phone calls, any questions answered so quickly via email are just a few of the things that also make this place so wonderful. A very special thank you to Paige for always being so kind and loving and to Dr. Turpel for your kindness and for giving us our Bentley back!
We had the best experience at UCAH and we are very thankful with Dr Turpel and his team. Our 3yr dog Charlie was seen for a torn CCL. We were looking for an specialist around Brampton and Mississauga with no luck so we decided to take him to UCAH. Charlie was happy and relax from day one with Dr Turpel. He took the time to go through everything to narrow down exactly what is wrong and the surgery. The surgery was immediately scheduled and performed with the greatest care and professionalism. The documentation and information for the recovery and rehab for his surgery is clear and detailed. He called us the night of his surgery as he recovered from sedation, and told us how he was doing. After surgery, we picked up Charlie and his team was great, loving and caring. His team reached out to us the following days after we picked up Charlie to ensure he was recovering appropriately. Dr Turpel, answered my emails with concerns and followed up about Charlies recovery weekly. We highly recommend Dr Turpel and his team. Thank you all for taking care of Charlie.
I’ll start out being very blunt. If you’re in the unfortunate situation where your dog has torn their cruciate ligament, you’re in for a long, stressful and expensive ordeal. However, if you’re lucky enough to have your TTA surgery done at Upper Canada Hospital, you’re in great hands. From the initial booking call, all the way to our 8 week follow up appointment, this was nothing but a first class operation. This is a team of dedicated professionals who want the absolute best outcomes for you and your pup. You never feel rushed, they take the time to explain everything and answer all your questions, and give you the confidence that you’ll be able to make it through the healing process and come out the other end okay. They even print you out a custom booklet with a photo of your dog to help guide you through all the medications, and rehab exercises you can do, so you never feel overwhelmed. If you have any questions or concerns, you can always expect a quick response. They follow up several times through the 8 weeks to make sure you are doing okay. You can just tell they care. Couldn’t be happier that we ended up at Upper Canada Animal Hospital. Our Australian Shepherd has just finished her 8 weeks and is doing amazing. Thank you so much for everything!
The staff are kind and caring individuals. They quickly responded to any and all questions and concerns I had following my dog’s CCL surgery. Whenever we came in for appointments they made us feel welcome and were very loving and patient with my somewhat enthusiastic Sadie Sue. She was always happy to go and very reluctant to leave. If we weren’t happy with our own vet, we would hands down have switched to UCAH. Thank you for everything.
Dr.Ross was amazing. He took the time to go through everything to narrow down exactly what is wrong with my pup. Not very often do you talk about how good a vet is but he is by far one of the best truly cares about the animal but also understands and is realistic. The front office staff are amazing and so good at remembering little details about your family and pups life that you swear you’re part of the fam. Henry my pup loves them and all the pets he gets at every visit
In early September of 2022, our 10 year old Australian Shepherd had a lame leg that wasn't going away as it had in the past. Following a few assessments from a couple of vets in Toronto, it was confirmed that she required CCL surgery. We were given a list of 5 hospitals in Toronto. After calling and 'interviewing' all of them, we were not impressed with any. After doing our own research, we decided to give the Upper Canada Animal Hospital a call. From the first call, with a very comprehensive and patient receptionist, we knew that our little Pebble would be in good hands. Dr. Turpel was extremely thorough in explaining the step-by-step process and setting our minds at ease for our dog's first surgery outside of spaying. The support team was great at following up and sending updates while our dog was at the facility overnight. The detailed 'homework' guide made it very clear how to manage post-surgery physio with our dog as well. The service and staff were amazing and we would definitely recommend this hospital. Worth the drive from Toronto for sure! Thanks again Upper Canada Animal Hospital!
We brought our dog Toby to the Upper Canada Animal Hospital because we had heard great things from friends and they highly recommended them to us. Just from our consultation, they put me at ease, they explained the procedure step by step, gave me a visual of what was going to happen. They were very supportive and caring. The environment was very welcoming and positive. The communication before and after the procedure was exceptional! Much appreciated! I was also thoroughly impressed when I picked up my dog, I was given a personal folder for Toby with his picture as well as an in depth explanation of his condition, procedure, and recovery. I want to thank Dr. Turpel and his amazing team for making Toby’s experience so amazing, with less fear and anxiety and for my family as well. Thank you for your expertise, kindness and passion you show to your patients. Upper Canada Animal Hospital has now become Toby’s home.
At the end of May, our 4 and ½ year teddy bear morkie poo, Harry, tore his CCL and his meniscus. After exploring Upper Canada Animal Hospital’s website, reading their glowing reviews, and speaking to different members of their team, we made an appointment and were pleasantly surprised at how quickly Harry’s appointment was set for surgery. When it was time, we made a 4-hour drive to Niagara-on-the-Lake. From the moment we arrived at the hospital, the team was amazing. Then when we met Dr. Turpel, all we could say was WOW, what a person. His love, knowledge, and experience of dogs were immediately evident. Dr. Turpel answered all of our questions which comforted us when we had to leave Harry at the hospital for his surgery. After his surgery, we received an unexpected picture of Harry and the team wrote a message to us from him. It was adorable and so thoughtful. Then later we received a phone call from Dr. Turpel to let us know how Harry’s surgery went. The next day, when picking up Harry we were once again greeted by their incredible team. Harry was thrilled to see us and he even came home with a complimentary toy that comforted him while he was staying at the hospital. Since then, we have returned to the hospital twice for excellent follow-up visits. We are happy to report that Harry is doing well and has made a full recovery! We can not thank Dr. Turpel and the rest of his team enough for taking care of our four-legged child. We will definitely recommend the Upper Canada Animal Hospital to anyone who is in need of excellent care for their pet.
Our 2 yr old chocolate Lab was seen at UCAH for a torn CCL. Upon our follow up consultation visit, the surgery was immediately scheduled and performed with the greatest care and expertise. Dr Turpel and his entire staff are incredibly kind, efficient and very professional. They take time for consultations and demonstrate outstanding communication skills, both pre & post operation. I highly recommend this hospital for your pet’s health care needs. They will be taken care of with empathy and respect, as well as the entire family. .
My 9 year old cairn,Barney, received the most amazing care from the team at UCAH when he required CCL surgery in May and his followup appointments during his recovery. Thank you!
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