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Urban Outfitters

  1. Kansas City
  2. Country Club Clothing Store

Reviews, get directions and information for Urban Outfitters

Urban Outfitters

Description

Inspired by art, music and fashion, Urban Outfitters stocks clothing, accessories and apartment items for men and women.



"Check out the Urban Outfitters Country Club Plaza store in Kansas City, MO. Shop and discover the latest in men's and women's clothing, shoes, apartment decor and more. Sign up for UO Rewards for points and perks to use in store today!"
Address: 520 Nichols Rd, Kansas City 64112
Phone: (816) 753-8500
State: MO
City: Kansas City
Street Number: 520 Nichols Rd
Zip Code: 64112-2008
categories: clothing store



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Reviews
A lot of trendy clothing, one of the girls favorites! Also had a chance to see the Plaza lights, and Spiderman protecting the Plaza!
The inside is completely unfinished. Not in a good way either. Gaps between the glass and concrete near the door allow outside air to pass through freely. On a rack in womens section unpainted drywall attached to what appears to be a scrap 2x4. Then wood screws haphazardly driven through the drywall.
If you have a stroller or handicap this place does not comply with regulations. I visited the store two days ago, and on the first level the elevator does not work. My partner had to carry the stroller done the first set of stairs. Second level elevator does work. But I can’t imagine someone who was in a wheelchair being able to shop due to this issue. Please fix it, the neglect is not a good look on the store .
I received a gift over the holidays that came in a different color than advertised. I returned it, marking that I would like a gift card in return. I was planning to simply rebuy the comforter in a different color. Urban received the package and never processed the return, so I called a few weeks later and they noticed this error and said it would process, then Urban mistakenly returned it in the form of credit to the original purchaser. This was a gift to me, so now the person who gifted it awkwardly contacted me asking why it was returned. I called urban outfitters back and they said they would not give me a gift card as they cannot reverse this payment. Seeing as the error is on them I would’ve expected better customer service and that they would still either resend the original item or give me a gift card. if I’ve ever had an error with another company they have always made it right… figure I would share this experience as if I would’ve known I would’ve selected an item from a different store. It’s been frustrating to say the least
Whenever we are in KC, my daughter has to stop here to shop. The staff are always helpful and there is enough of a selection to keep me stuck there for some time while she's trying on her finds.
I went there to get my granddaughter a gift card because it is one of her favorite places. I liked the shop. It was unique in the layout and although plenty of choices not overcrowded. Cute clothing. I bought her some body spray and me some too because I liked it so much. Very friendly staff.
Some interesting things but markup is vulgar. $20 for a trinket toy or 60$ for a throw rug. Get real.
Is this location closing or something? I came in to look for a jewellery dish which you'd usually find on the lower level...that level was dang near empty! Some of their items had dust on them as if they'd been sitting for awhile. I know the pandemic might've played a part in the place looking like it did but I think it's time for some new merchandise. Not to mention, there were no associates around to help.
I love this place! Clean and easy to find sizes. I was not overwhelmed by employees harassing me about needing help, but they were very readily available and crazy mad friendly and helpful when I did have questions. They looked genuinely happy to be there and to to chat with me.
I love the store set-up, however they are lacking on their handicap friendly accessible options. I like the vinyl selection and the printed T-shirts. Staff is nice, and the checkout process is really quick.
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