Mission Driven - Customer Focused
ISO Class 2/2x
The staff of the Urbandale Fire Department are a hard working and dedicated group of people who are proud to serve our customers and do so with pride in their jobs and great care and compassion in the services they provide. Our staff are dedicated to delivering the highest quality customer service whatever the opportunity. You have our commitment that we will do whatever we can to provide services that exceed you expectations.
Through our response efforts, our personnel stand ready to respond however, we realize that fire prevention and fire safety is our first line of defense and we believe that public safety education can help make Urbandale a safer place
Our mission is to preserve life, protect property and promote safety through education.