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US Bank

  1. Richmond Heights
  2. Wilson Atm

Reviews, get directions and information for US Bank

US Bank
"At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us and enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals – large or small – our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender."
Address: 5154 Wilson Mills Rd, Richmond Heights (Ohio) 44143
Phone: (440) 442-4360
State: OH
City: Richmond Heights
Street Number: 5154 Wilson Mills Rd
Zip Code: 44143
categories: bank, financial service


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 18:00
Saturday: 09:00 - 13:00

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Reviews
If you have a situation where you need to go inside and actually talk to a real person, I highly recommend you consider going to a different location. The Richmond Heights branch is constantly understaffed resulting in unnecessarily long wait times. I will only ever go to this branch going forward for transactions I can get done on my own via ATMs
I have been working with this branch since 2017. In 2018 I started working with a specific banker named Lisa Garvin. She is incredibly helpful and knowledgeable. She is also quick to return my voicemails. Thanks to her I have been introduced to some very helpful products offered by US Bank. She is the primary reason why I continue to work with them. You should definitely go visit this branch.
Went in to make a withdrawal and print counter checks. They tried to HARD sell me a credit card and would not stop until I got rude with the teller. Time to switch to a credit union.
Absolutely rude. My husband was trying to ask someone a question and the female bank teller was letting a woman and baby through the door as she told him rudely that they were closed and then closed and locked the door. Nothing else. I was sitting in the car 10 feet away and could hear how rude she was. Called up customer services to find out the location it completely closed and shouldn't even be open.
Do not ever use this branch for ATM deposits. It accepted my money then jammed and didn't return the money. Filing a claim takes 8 to 10 days to resolve. I called the branch and Lisa was very short and almost abrasive in her explanation that they don't control the ATM. This to me is unacceptable in the current environment.
always feel welcome with smiles from Teller Ashley Tong and Branch Manager Lisa Garvin. they make a great team! thank you for the terrific customer service!
I definitely hate coming to this branch!!!!!! Always long waits. 8 teller stations one person working them. Such a drag!!! I would have just used the ATM but, last time. My account was deducted money, took almost a week to recover.
Kaelyn at the location on Big Bend in Richmond Heights is always fast paced and straight to the point. I'll be on my lunch break whenever I stop in and she gets me out of there quick! All while delivering outstanding customer care. No doubt about it, she knows what she's doing. Thanks Kaelyn!!
I just got off the phone with Christine from the Richmond heights branch and she was so sweet and helpful! I kinda want to be her best friend! She helped me out so much and was very understanding! Thank u Christine!!!!! Amy
Tellers always engage in conversation. Every time I'm there they seem to remember all the customers. Most of the time they call you by your name and say hi right when you walk in the door
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