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US Post Office

  1. Grimes
  2. Colusa Post Office

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US Post Office
"Visit your local Post Office™ at 400 SE Gateway Dr! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better."
Address: 170 Main St, Grimes, California 95950
Phone: (800) 275-8777
State: CA
City: Grimes
Street Number: 170 Main St
Zip Code: 95950
categories: post office


Opening Hours

Monday: 12:00 - 16:00
Tuesday: 12:00 - 16:00
Wednesday: 12:00 - 16:00
Thursday: 12:00 - 16:00
Friday: 12:00 - 16:00


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Reviews
Worst service ever. I recently submitted a request for the post office to hold my mail while being out of town. While out, I checked tracking on a package and saw it was delivered on the front porch. I called and spoke to Ruben post master at the Grimes Post Office and he said he would have my mail picked up along w/ the package at the front door. After coming home, I noticed package was setting on the front porch still. I went into the post office and spoke to the woman at the front desk about this, and she chuckled as if it was joke. She then mentioned I need to fill out a form at the post office for holding mail instead of using the online form. I told her I've had mail held by the post office in the past without issues. She had no clear response/answer. l've also had the wrong mail delivered to my house on several instances. I guess this is what you get with a Federal institution with limited/no accountability.
They had trouble getting in to my locked condo building to deliver my crib mattress, but when contacted about it they went above and beyond to get it to us. Great communication, great happy dispositions! Thanks for all you do USPS!
One of the best post offices I’ve ever been. Always friendly and accommodating. I know it can be a tough job for them with some of the customers they have to deal with, so having a friendly smile all day long is an accomplishment. Way to go! Keep it up!
They lost 3 of my packages in six months. I live in apartment. So there’s no way someone can steal my package from the locked mailbox. So I went to this postal office and told them that. They really seem don’t give a damn about it. I was planning to buy a house in this town. But for this reason, I might think again.
Awful. Waited all day for a package to arrive. It never did. Then when I looked up the tracking number it says they tried to deliver it at 6:00 PM but stated that no authorized party was available. I was here literally all day waiting, watching, and listening for the door. It also says they left a notice of delivery. Nope. Nothing on my door. Nothing in the mailbox. Pathetic.
I recently opened a business in grimes. I’ve received countless packages from UPS and it’s been great. I have had 1 item come through usps. They were supposed to deliver my item on Sunday and statedvia me using the tracking number they left a note on front door due to nobody here. Not a big deal...except there was nothing on any of our doors. After being on hold for over an hour I ran out of time and didn’t get ahold of anyone. I proceeded to call the following day with multiple expected wait times of over an hour. Two days after it was supposed to be delivered my neighbor in formed me that my order had been put in his mailbox. Terrible customer service. I’d stay clear of sending or receiving anything through this store.
I've had 2 packages 'lost' by the Grimes postal service. When I spoke with people over the phone @ the post office for the 1st instance, I was told that the carrier delivered to the wrong business in Grimes and that the location had dropped the package back in the mail. That was end of September...filed the claim online and NOTHING was ever resolved...no package...nada. Now I have ANOTHER package supposedly delivered on December 23rd and it was not there. I highly doubt I'll get that package either. I've lost $100 due to there carelessness.
I normally don't encounter a problem when I need to mail something out. The young lady who usually works is very nice and professional. The rating is for today's visit. The lady Patti behind the counter working today is extremely rude and condescending. The way she talked to the customer in front of me was uncalled for. And then she had the nerve to behave that way with me! I get if one has a rough day but to be so blatantly rude is unprofessional. I can see that this place has gotten a lot of one-star rating and I'm beginning to believe it's probably because of her.
Called them this morning to check the status of my package to see if It was out for delivery or I could pick it up because it was Saturday and I didn't want to wait until Monday for the package that was suppose to be priority shipping. I asked the girl who answered to check for me she said she was new and didn't know how. I asked if someone could help all she said was they are busy. I said I'll call back in 20. I call back and she realized it was me again and said in a rude tone "if your packaged arrived here it will get delivered, have a great day" and hung up the phone. she won't be working there long. And I won't be using USPS for any more of my companies businesses transactions
I constantly get other neighbors mail. I also get someone else’s mail and I collect it and take it in. There’s even a note That the person does NOT live here in the mail box and we still get mail for her. The post office workers are never up front and there isn’t anyway to get a hold of them. Put a freaking ball up front!!! The hours are horrible and the people are rude. I go to Johnston instead, there hours are better and the staff is much nicer.
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