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US Post Office

  1. Cicero
  2. Cicero Post Office

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US Post Office
"Visit your local Post Office™ at 2440 S Laramie Ave! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location offers passport services by appointment only."
Address: 5601 State Route 31, Cicero 13039
Phone: +1 800-275-8777
State: NY
City: Cicero
Street Number: 5601 State Route 31
Zip Code: 13039
categories: local business



related searches: USPS Cicero Hours, Post Office near me, Cicero NY Post Office phone number, Berwyn Post office, 3319 n cicero ave, chicago, il 60641, USPS tracking
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Reviews
Terrible customer service I don't understand why they are still employed there . If they don't like their job well , leave so others can do the WORK that they don't or can't do.only blabing and blabing with each other and the ugly faces that give us paying customers . When the do work omgosh they move as they were 90 yrs old sooo slow .There are people that are looking for a job that are willing to give their best and are willing to work . Unfortunately there's nothing that's going to be resolve . To be fair ,There's only one worker that does work . I hate going there
I went in today to return two items. I didn’t have a box or a mailer, so I knew I had to buy something. I never returned items, so I needed help. Other than customer service, the employees should display and educate their customers on how to “mail.” The gentleman that assisted me looked like he hated his job and didn’t want to be there. Us as patrons go into the postal office for a service . The employees there should remember that they filled out an application , they chose to be there nobody forced them . Further the rudeness that goes on, as I'm standing in line listening to the conversations between agent and customers I was shocked at the face expressions, the behavior that these employees display their customers. I rather schedule a pick up than go inside.
I used to always drop off my packages here. I had to stop. For some reason an hour before closing the system always suspiciously stops working. Postal service offices usually have pretty slow workers but these people are on a different level. They’re young healthy people but they work like they’re 90 years old. Shocking.
Came to the Cicero location at 2:20 p.m. on a Saturday. Tell me why the doors were already locked when closing time is 2:30. The 1.4 rating makes sense.......
I got there 15 minutes before closing and they still didn’t let me in. They lock the door ahead of time, I waited for someone to come out so I can get in and they said they had closed their station even though there was still 15 min before closing.
They STOLE MY PACKAGE and REFUSE to give it back. I ordered an N64 flash cartridge to play N64 games and used a fake name. I missed the package and went to the post office multiple times to pick it up but I was rejected all those times and even called the post master. He told me baloney that FAMILY CAN STEAL PACKAGES from each other and that they wouldn’t allow me to take it. That would make sense, but the name was JOSEPH SWANSON. As in THE FICTIONAL CHARACTER FROM THE ANIMATED SHOW FAMILY GUY. I printed out emails and receipts and other records linking that package to me but they still refuse. I have been preparing a case against them and hope to receive money for damages unless they give me back my package that, as it states in the Shop app, I HAVE BEEN WAITING SINCE MAY 2022 FOR.
This facilities mail woman Or men workers loose packages when being delivered,I ordered 3 packages that never arrived to our home, but but on our tracking system always says it delivered ,they're always delivering them to other houses I've had. Neighbor bring our mail . Always an issue on my block, I've seen so many workers put mail from other houses at my home.
I had two recent similar experiences at this Post Office, both relating to pickups of packages that were mistakenly sent to my old address. The first time I showed up and told them about the package and the address it was sent to. They found the package but said they couldn't give it to me unless I had a piece of physical mail from the old address. This is their policy for picking up packages wrongfully sent to a different address? Ridiculous, but probably not this particular location's fault. The staff gave me a bit of a hard time but when I showed a check with my old address I did get the package. Frustrating experience but the service was at least decent. The second time was a few weeks later. I walk into the post office with no one in line - there's one worker there who's just scrolling through his phone with AirPods in. I later found out he was on the phone with a friend while on the job. Cool, dude. I lay out my situation clearly and he grunts "ID" at me which I produce. He questions me about the address so I mention that I have a piece of mail with the old address came prepared this time. He just held out his hand to me without a word. I gave him the letter and then he goes to the back and gets the wrong package sent to a different person. I tell him this and he seems to think I'm wrong, despite him seeing my ID minutes earlier. He then goes to the back for about five minutes and comes back with my package. He gives it to me, but not before lecturing me about how the carrier won't bring packages to the post office "if the name isn't on the mailbox." I try to express that I don't live there anymore but he talks over me, repeatedly mentioning the name on the mailbox thing. He also tries to give me back the same package he wrongfully gave me before, claiming that it's the same last name, when it clearly isn't. At least he left me with a "have a blessed day"...
If I could give zero stars to this place.. I would, they are getting worse and worse in this post office, besides that the employees in front are sitting all day, they don't want to bother to say hello, or help you at all, it is awful!
My $60 package was delivered today December 9th 2022 at 11:18 AM. I went to retrieve it around 11:56 AM. No package was there. They either stole my package or put it at the wrong address i.e photo of a piece of mail I received in my mailbox that isn’t even my address These people clearly can’t even read address numbers correctly or USPS is hiring thieves. I will definitely be going to corporate about this.
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