US Post Office

John, the Postmaster, went above and beyond to find a receipt I needed to refund a key replacement fee from over a month ago that I ended up not needing. I was just going to let it slide, but he took the time to find the original transaction so I could get my money refunded. I hope your efforts are recognized sir!!! Thank you again!!!

one of the best post office I have been too always in and out quickly not a long wait .

If you don’t like your job, quit! Don’t treat people bad because you hate your job. Not helpful and just flat out rude.

Leaves our postal box open on a daily and always has mail that has been opened and gone through

Oldddd old old bat lady with the curly hair & glasses at the desk is rude and can’t answer basic questions without getting an attitude and telling you to leave. Save yourself some time and use a different USPS location, they lack basic customer service skills here. They also will say they attempted to deliver packages but they don’t, they are lazy and just want you to come pick it up at the office, it’s happens 5x and I’m home every time when they send the “attempted to deliver” notification. Worthless.

There was a line with 6 people with only one person helping. After about 5 minutes another lady comes out and tells one of the customers to look it up she doesn't have it come back tomorrow. When i got to the line she shook my box really hard and said what's in it. My husband had a reusable cup. She then tells me that she knows there is liquid in there and she will not take it because one time something leaked onto her hand from a package that made her break out? At this point there is 15 people waiting in line. I obviously didn't want to hold the line up so I left. I love Owasso good people, but this lady seemed to have it out for everyone. Note, go to the collinsville post office.

Easily the worst post office in the state. They have lost 5 packages in 2 weeks, including one that's in a parcel locker that I don't have a key for right now. They give you a phone number to call that's always a busy tone. Due to this last incident I filed an official complaint through Consumer Affairs, which is currently being investigated. If anyone else feels it necessary Consumer Affairs is directly over USPS.

I do not understand how agents can be this incompetent when delivering packages. I am not home, but my roommate is home to receive any packages I have scheduled. I was scheduled to receive a package today and they stated that they attempted to deliver, but no one knocked. My roommate was awake the entire day. The staff inside the actual office is fine, but their pleasantness is eclipsed by their asinine carriers' work ethic.

9 out of 10 times I get a "redelivery slip" for packaged that would easily fit in my apartment mail box, saying I have to go pick them up. I actually went there to pick one up this last Saturday because I had managed to go check my mail as the carrier was putting my building's mail in the boxes. Guess what... she just gave me a slip for the package and it was never "delivery attempted". USPS "corporate" needs to investigate this branch's procedure.

I was surprised to see so many negative reviews. We get a lot of mail for a household, mostly packages, and our delivery driver is careful and conscientious with them. Our driveway is a pain and the dog is sometimes out in the yard, and she deals with all this patiently. The counter staff have always been polite, too, and careful with our ducklings and chicks. No complaints here.