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Reviews, get directions and information for US Post Office

US Post Office
"Visit your local Post Office™ at 235 W Main St! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location offers passport services by appointment only."
Address: 235 W Main St, Northborough, Massachusetts 01532
Phone: (800) 275-8777
State: MA
City: Northborough
Street Number: 235 W Main St
Zip Code: 01532
categories: post office


Opening Hours

Monday: 08:00 - 17:30
Tuesday: 08:00 - 17:30
Wednesday: 08:00 - 17:30
Thursday: 08:00 - 17:30
Friday: 08:00 - 17:30
Saturday: 09:00 - 12:00
Sunday: 09:00 - 12:00

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Reviews
The worst USPS i’ve ever been to. The worker today was a young woman, dark straight hair around 5’7, and she was incredibly rude and disrespectful. I have been paying for a P.o. box that was “closed” months ago with no warning. No one called, and have been sending all mail back to senders. We have been confused for months as to why we haven’t received mail from there and we now know they have been taking our money fraudulently. When I asked for assistance, the lady was very rude and decline from help in any way shape or form, and gave me a confusingly rude attitude about everything. Never been so confused and disrespected at a USPS. Am now choosing to take the drive to a different carrier. Find better employees or don’t waste your time here.
Terrible USPS. African American young woman at the front desk should be fired for illegal activities and fraud within USPS as well as complete and udder disrespect towards customers. Will be traveling out of my way to go ro FEDEX.
Always pleasant and fast! I come from Worcester for great service. Thank you!
Absolutely upsetting experience. Got there early in the morning to send my package. I was the only one at the time and there were two clerks at the counter already. Still, I had to wait several minutes to be actually served, and oh BTW, they weren't very busy neither. Complete ignorance of the customer. When I expressed my frustration I was met with vigorous vengeance. I'll be avoid this office although it is on my way to work.
These guys do a great job. They're always friendly and ready to help.
Excellent service! I was a few minutes late after the office closed on a Saturday afternoon. Not knowing what to do with the package and preprinted label I checked with an employee who was still outside. She went above and beyond her duty, went back in and got me the address label pocket for me to put the label on and showed me where to drop the package. Highly recommended!
Bob the letter carrier is hands down the greatest Postal employee of this generation. Rest of staff is good too--when it's busy, it's really busy, but they generally handle the flow well and are pleasant.
I ship lots of Poshmark packages, and they are always super efficient with all my deliveries, even with COVID!
I was able to get supplies and stamps as well as mail off a priority envelope very quickly. Clerk was efficient & personable.
Great post office with amenities. Being Open 24 hours with a self service mailing kiosk makes sending anything super fast and easy!
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